Kumar Kaushlendra Email & Phone Number

Bengaluru, Ka, In

Chennai Area, India

• Headed business, functional and technical product deliverables for all phases of the product lifecycle to improve business • Collaborated with cross-functional teams, IT service providers and application vendors to deliver integrated content delivery solutions • Managed product roadmap, backlog, feature prioritization, KPIs, UI design and testing for modernizing legacy application to eCommerce platform• Drove the successful e-commerce launch of 21 vehicle models across 34 (Asia-Pacific) markets, resulting in [30% increase in online sales, 80% increase in customer satisfaction rating, 30% reduction in operational cost]. • Experienced in developing and managing content within Adobe Experience Manager (AEM), including [template creation, workflow automation, DAM integration] in both on-premises and AEM as a Cloud Service (AEMaaS) environments • Championed the user experience through continuous feedback loops, enhancing product stability and achieving 15% higher NPS • Developed a comprehensive Grafana dashboard to visualize DORA metrics across all environments for multiple products, providing real-time insights for optimization

Chennai, Tamil Nadu, India

• Managed migration team of 13 engineers across full-stack, backend, AEM, DevOps disciplines.• Accountable for successful IT solution delivery, ongoing operations, technology roadmaps, reporting metrics, and continuous improvement initiatives.• Collaboratively upgraded AEM 6.2 to stack to 6.5 in AEM ATZ stack, remediating 30 applications across regions, ensuring zero downtime and successful modernization to touch UI, Java 11, and Maven.• Worked with IT service providers (Cognizant, VML) and application vendors (Akamai, Adobe), ensured seamless integration of applications with robust caching mechanisms.• Migration of Front end (AEM Based) and Back end (Spring boot) to ADFS, facilitated the adoption of industry-recommended technology and strong authentication mechanism to connect to multiple interfacing system.• Migrated 400+ Ford and Lincoln APIs to cloud platforms, boosting sales and customer trust through enhanced technology and automation.• Maintained multi-environment AEM infrastructure.

Hyderabad Area, India

* Led a 24/7 team of 12 members responsible for supporting the front-end application running on AEM CMS. * Successfully installed, configured, and maintained AEM instances across multiple environments (6.0, 6.2, and 6.4). Implemented Apache web server and caching using AEM farm files to optimize performance. * Provided critical production support, including scheduled tasks, server maintenance, application/system monitoring, software/security updates, and server health checks using AppDynamics. * Troubleshooted and resolved complex AEM issues related to workflows, activation, authoring, and publishing web content. * Administered AEM user permissions/creations with LDAP synchronization and managed sling settings. * Collaborated with the Authoring team to optimize DAM assets for website performance and worked with third-party vendors like Scene7 to configure cloud services within AEM.

Hyderabad Area, India

* Installed QUMU VCC application in Tomcat, WebSphere application server and configured it to IIS Web Server and IBM HTTP server. * Configuration of Akamai Edge servers and Tele Stream Vantage servers to QUMU VCC based, and Cloud based applications. * Experience in troubleshooting network and checking packet loss using the Tools like Wire Shark. * Deployment of test and Production Applications in Tomcat Server. Creating JIRA stories based on the investigation and assigning it to development • team. • Handling Batch Cycles for production and Test Environment. * Extraction of Data from Production by writing effective SQL queries through DB2 and SQL. * Working experience in managing web application traffic with F5 load balancer. * Fixed Critical defects within time frame on production issues. * Hands on experience on production support and available for on call facility for 24*7

Hyderabad Area, India

• Building and maintaining QA, Stage and Production environments• Hands on experience in Linux and deployment of applications/latest builds on Linux servers.• Installed, Configured and Maintained IBM WebSphere Application Server 6.0/6.1/7.0/8.0/8.5, Tomcat application, IBM HTTPServer Web Servers on Windows and Linux• Implemented WebSphere Global Security using AD and LDAP Server• Responsible for deploying EAR, WAR and other build components to WebSphere Application Server.• Setting JVM logs by configuring the Log file rotation based on Log file size/time parameters. Setting the number of Historicallog files.• Opened PMR (Problem Management Record) With IBM and worked with them closely as a part of troubleshooting efforts.• Configured WebSphere resources including JDBC Providers, JDBC Data Sources, Connection Pooling and Virtual Hosting.• Troubleshooting of issues (including production) and maintaining site uptime.• Work closely with development, QA and support teams to complete configurations tasks within deadlines.• Participating in Monthly Site release deployments in production environments.• Working closely with Scrum team to deploy their builds in various stages like QA, Staging & Production• Adding/Updating global properties and Apache changes for applications in all the environments Checking logs to debug the production issues.