• Strengthening the IT infrastructure through to implementing new technologies. Responsible for hardware and software installation, maintenance and repair. Performing routine audits of systems and software Manage the IT budgets and expenditure on hardware & software. • Developing & maintaining the company IT systems, software and databases. Having strong IT, commercial, planning and budgeting skills. Management of server software and associated backup routines. To evaluate, test, advise, train and support I.T. related projects. Procurement of IT hardware, software and maintenance products & services. Responsible for the training of new staff.• Configure FTP server & provide secure remote control to external user. Provide various types of reports to management. Manage Head office & warehouses SQL Database. Troubleshooting of Pos & Inventory software related bugs. Installation of POS related software for new outlets launch. Generation of inventory & sales report using ERP Tools. Create & update promotion setup. View Stock report of Store & compare with HO. Provide online & offline support for software as well as Hardware.• Resolve the ERP related issues & provide bug free environment. Solve the problem of Franchisee Regarding Hardware as well as Software (through online or offline support)Provide only authorized power to user for using System. Control Personal uses of Office resources by All Dept. Monthly Backup of End users & servers. Fire Wall Policy Creation & modifications. Reduce the human interference in day to day activities CCTV installation & management. Erp supported of users in Head Office & 35’s Retail Stores. Create S.O.P. for easy to understand the process.