Kumar N H Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka

Bengaluru, Karnataka, India

Director of Infrastructure Service operations

Bengaluru, Karnataka, India

Head of Delivery excellence and IT automation delivery

Bengaluru Area, India

Lead delivery excellence charter aimed at achieving predictability, reliability and repeat-ability for the I & CC services organization at Dell.

Bangalore

Delivery head managing multiple large programs responsible for over all Service delivery

Bangalore Area, India

Manage a large cross functional Enterprise IT infrastructure, responsible for1. Portfolio management of Total outsourcing contracts worth Mutli-Million Dollars2. Stakeholder management : CIO and CFOs3. Establishing Program governance, controls and sustenance4. Technical and Contractual delivery of IT services5. Multiple vendors management as a lead integrator/partner6. Established and managed Process frameworks, Continuous Improvements, reviews7. Overall in-charge of Technical and Program risks8. People management9. Extensive exposure to manage customer, through various forums10. Manage innovations though automation, process and continuous improvement11. Experience in managing and migration of services to cloud like Amazon AWS12. Thorough functional, design knowledge on applications employing SDLC13. Planning and execution of DR and BCP14. Data center management15. Delivered transformation program involving Asset Life cycle management, and Network transformation

Working as a Delivery manager at Wipro Technologies for a leading European Oil Major, in the are of Health and Saftey and Application Support

I currently work as a Delivery manager for the Lloyds TSB . I am primarily responsbile for tranformation inititives customer has undertaken. Here, my responsibilties include Resource augumentation, Platform consulting, responsible for deliverable related to tranformation projects in area of AIX, Oracle, IBM Rational and HP Mercury platforms.

I was started as Project lead for the wipro team which was catering to managed services project for Wipro. I worked on as Onsite - coordinator and Project manager towards the end of my project tenure. I was responsible for operations support, Client engagement, developed many automated solution, and managed team of 25 people ( peak strength) and was completely responsible for all deliverable. I was one of the key member in this project, and always put effort to ensure I gave quality output. Technology landscape was Clearcase, ClearQuest, QualityCenter, Subversion, Confluence, Fisheye, Jira, Perl for automation.

Work in Vinciti Networks as a Configuration manager, managing a large set up of Clearcase infrastructure for one of its customer, Texas Instruments. I was primarily responsible for Operations, Engineering, Deployment, and consulting work in area of SCM, in the project. High light of the assignment was, at its lean period ( 2 months) i was the only person who supported more than 2500 users, assisting them in regular support issues, CM audits, automation solution development, Infrastructure maintenance.

I was junior engineer in the network operation center at a large ISP services. I was primarily responsible for ensuring network backbone monitoring, provisioning, solaris servers like Radius, Tacacs, Tandem machines, took care of backups, batch processing etc.

Bangalore

Medical Representative

Msc, Information Technology

Securing first rank in second semester was the highlight of my studies, in my Masters.

Bsc, Physics, Chemistry And Maths

Bachelors in Science