Nandini Kumar Email & Phone Number

New York, NY, US

New York City Metropolitan Area

• Supported day-to-day operations on campus by executing meeting facilities and customer service relations, resulting in an increase of 10% in customer satisfaction ratings.
• Provide leadership to interns and help to create and maintain an accepting, respectful, and friendly atmosphere that stimulates healthy collaborative environment.
• Processed and organized conference registrations for over 500 professional guests with accuracy and efficiency. Coordinated onsite check-in to ensure smooth coordination for events with average of 250 guests in.

New York, United States

• Implemented workflow strategies to redefine existing operations, increasing productivity by 18% and enhancing customer satisfaction by 12.5%.
• Streamlined operational and financial processes, decreasing expenditure, leading to overall organizational savings of $500/month.
• Assisted in coordination of personnel activities to improve the efficiency of the ongoing projects and reduce time wastage.

• Created 3 new design mockups that implemented into the company website, after collaborating with the marketing team to design, code, and test new features.
• For the website redesign project, assisted in the direction of UI/UX designs by co-coordinating planning and implementation with the front-end developer and web design manager.
• Using new design ideologies, increased website traffic by 40% and decreased website bounce rate by 10% by creating interactive elements for the website.