An experienced Product Manager with almost 10 years of experience in Digital Marketing and Production. With a strong background in brand management and marketing, have designed various blueprints to counter market volatility and have developed exceptional relationships with the media for the fruitful promotion of companies and their products.In MY current role as a Product Manager at Emotion Digital since July 2012, I have demonstrated my ability to lead monthly and quarterly business reviews to analyze and act on reporting, ensuring customer satisfaction and integrity at the highest level. Also implemented lean processes, increasing productivity by 15% and reducing headcount by 23%.My expertise also extends to defining and implementing processes and policies for entire Admin functions, HR shared services and vendor management. Accountable for documenting the entire billing cycle and cost analysis and has increased FTE in projects by pitching the internal team. Designed and coordinated policies for employees to enhance work efficiency, conducted training sessions and workshops to improve the workforce, and oversaw all ISO policies and procedures across all processes, including Business Continuity Planning (BCP).In addition to the product management responsibilities, I am also responsible for training and development initiatives to improve employee productivity, build capability and enhance quality. Schedules training and PIP programs and works with the Talent Development Team for the learning and development needs of the team, Also responsible for people management and attrition management, working closely with subject matter experts on domains.My Work history and expertise demonstrate my ability to handle setting up new business units, ensuring compliance requirements, implementing performance matrices, overseeing operational activities, and managing client dispute management.