Oil & Gas, Power & Nuclear Valve Manufacturing Company (IMI Critical Engineering)

 Supporting the Americas Project Management Team wherein I take care of the Project Documentation part which involves coordinating with various IMI CCI factories for documents as per customer requirements Review and analyze the customer purchase order to check for customized documentation requirements from customer, and supporting the Design Engineering/Quality Engineering/Project Manager and Parts (After Market) Team for briefing the requirements Tracking all customer submittals and customer returns in our various internal CRM's and ERP's (SalesForce, IFS & MK) Submissions of all documents released from DE/QE/PM to customer as per customer requirements either by e-mail / portal uploads or through hard copies Submitting various documents of customer through world’s major customer portals like: Siemens PDM, Kiewit Sharepoint, Bechtel eRoom, GE Documentum, Fluor PDDM, Foster Wheeler, Alstom Suppliernet Compiling customer final documentation, Vendor Data Book (VDB) and Operation & Maintenance Manuals (OMM) based on which the valves will be commissioned and operated at the valve sites Mentoring and briefing new joinees with Project documentation process, ERP usage, customer submittals and returns process and efficiently managing customer requirements Supporting management with process improvements, business presentations and backup plans at all times Participated in the Documentation Management Process set up workshop conducted at our California office

 Initiating jobs to the team members, Quality Checking before delivering the job and chasing the deadline as per the client requirements Member of the Quality Audit Team which ensures that the presentation and output of other Document Specialists are as per client requirements Mentoring the newly joined Document Specialists Sending daily / weekly / monthly report to the reporting managers regarding the productivity, utilization and quality Creating professional presentations using MS-Word, MS-Excel, MS-PowerPoint and MS-Visio that clearly communicate analyses to marketing within the given deadline Formatting the document in line with Williams Lea guidelines & brand identity Revision handling the documents in company's web based EDMS tool Creating templates using MS-Office packages such as MS-Word, MS-Excel, MS-PowerPoint and MS-Visio as per client specification

 Responsible for troubleshooting the technical queries as TSTG (Technical Support Training Group) Supporting Front Desk (Account Executing) and Document Specialists (Operators) as TSTG by resolving their technical queries and delivering the project within timeframe. Creating professional presentations using MS-Word, MS-Excel, MS-PowerPoint and MS-Visio within the given time frame for the leading Investment Bank (Goldman Sachs) as per their guidelines Exploring MS-Office packages such as MS-Word, MS-Excel, MS-PowerPoint and MS-Visio Quality checking the presentation before sending it to client Uploading and downloading the documents in company's shared drive from the maintained folder structure