Kumar Pradeep Email & Phone Number

Remote, US

Currently, I am leveraging my extensive skill set at The Coca-Cola Company, where I manage complex projects and lead cross-functional teams to success.At The Coca-Cola Company, I have spearheaded several transformative initiatives, optimizing our Salesforce ecosystem to enhance customer engagement, streamline processes, and boost sales performance. My.

Provide expert guidance on Salesforce architecture, ensuring solutions align with business objectives and technical standards.Design and implement scalable, high-performance Salesforce solutions that support business needs and growth.Lead the design of Salesforce solutions, including Sales Cloud, Service Cloud, Marketing Cloud, and Consumer Goods.

New York, United States

• Used service cloud for delivering services to customers such as case management, customer access across all channels, integration with legacy data systems, pre-built integration apps, support ticketing, knowledge base.
• Performed administrative activities on Sales, Service cloud by creating User, Roles, Profiles, Workflow rules and Approval process.
• Installed Salesforce AppExchange Apps, configured and maintained user security permissions… Show more
• Installed Salesforce AppExchange Apps, configured and maintained user security permissions with associated to organization needs.
• Procured, implemented, and integrated numerous external Salesforce application through the AppExchange for various business functions.
• Developed and maintain Visualforce, AppExchange, Force.com pages and integration to other third-party solutions.

• Involved in all phases of the Software development life cycle (SDLC) using Agile Methodology, designed use case diagrams, class diagrams, and sequence diagrams as a part of Design Phase
• Develop high performance customer facing application using Angular JS and angular-Router, HTML5. Expertise usage of GitLab and JIRA as version control and tracking units. Worked in Agile Methodologies for incremental.
• Used Reactive forms to implement complex… Show more
• Used Reactive forms to implement complex forms and performed the validations using Form Builder and generated Components, Services using Angular-CLI.
• Integrated Spring Boot with other technologies like Spring Cloud, Apache Kafka to build distributed and scalable microservices architectures.
• Implemented unit testing and integration testing using Spring Boot's testing framework, ensuring code quality and robustness.

• Worked closely with the Business users to gather requirements, analyze to design the new system & Performed Fit-Gap Analysis on Data Merger & Integrations and Estimated Time & Budget to meet the requirements
• Plan, design, document all aspects of Salesforce platform application releases including integration with external Salesforce app acquired through AppExchange for multiple business functions
• Implemented AppExchange applications on Force.com platform and implemented and consumed… Show more Worked closely with the Business users to gather requirements, analyze to design the new system & Performed Fit-Gap.
• Implemented AppExchange applications on Force.com platform and implemented and consumed Knowledge Base Dashboards & Reports AppExchange for providing Reports and Dashboards that monitors the Knowledge Base.
• Used sales cloud to Maintain Leads, contacts, and opportunities and performed SFDC Administrative tasks such as creating profiles, Users, Roles, Page Layouts, email services, Workflows & Approval Processes, Tasks.
• Used sales cloud in bringing all the customer information together in an integrated platform that incorporates marketing, lead generation, sales, customer service and business analytics and providing access to.