Kumar Pragyan Email & Phone Number

Jaipur, Rajasthan, India

Urbaine Consumer India Pvt Ltd is an D2C ecommerce company with 3 sister companies - The WellnessShop.com, SHUT-EP.com & MOHGH.com. SHUTEP is a newly launched fast fashion brand with 100+ SKUS. Started the business and scaled the business to 150+ orders per day. Hands-on experience in running a profitable business and scaling to the next level with P&L Management, Improvising Delivery % and Upselling business strategies. Expertise in Product Sourcing and minimizing the cost of product.

Bangalore Urban, Karnataka, India

Marketing Strategy● Conducted extensive market surveys and understood the business category to make business profitable.● Guided team on running various Performance Marketing campaigns via multiple testing at a limited budget and achieved the desiredresult.Strategic Partnership● Onboarded and Partnered with multiple brands for strategic partnership to increase brand stability and visibility.● Negotiated successfully on payment terms and best deals to successfully reduce expense cost.Cross Function Strategies● Collaboration with Head of department across domains in Engineering, Marketing, Procurement, Content and Catalog, Operations,Sales, Photography / Videography to launch 2 new brands in different business domains.● Highest level of satisfactory business operation strategy to faster launch and scale the business.P&L Management and Cost Reduction● Owning and Retaining the P&L management of the entire business unit to minimize business expenses to profitability. .● Focused on cost reduction with reducing the purchasing cost of product, packing cost and other costing involved.Sales and Operation Strategies● Finalization of effective cost reduction mechanism for procurement of product listed on website leading to increasing the business margins.● Smartly designed way to reduce cost of shipping after pilot runs.● Increased AOV with new sales training and offers of the sales team and website listing.

Bengaluru, Karnataka, India

MYREM Relocation is a unique idea curated by industry expert individuals & built with a passion for customer experience and the best relocation experience. The uniqueness of our mindset comes down to our name MYREM (Make-your-relocation-experience-memorable). We want to create a hassle-free and a memorable experience for our customers and clients with our unique practices of the self-trained and certified crew, industry-best packing materials, tools kit, shifting equipment, and relocation planning before and during the relocation to provide an end-to-end enriched experience.Our services include:1. Household Goods Shifting. 2. Commercial Shifting.3. Office Shifting. 4. 2-Wheeler & 4-Wheeler Shifting. 5. Storage Services

Bengaluru, Karnataka, India

A. Led the strategic planning and implementation of new initiatives, driving growth, profitability and diversification.B. Risk Management: Identified and evaluated potential business opportunities, risk, potential obstacles and developed contingency plans to mitigate risks.C. Developed comprehensive business plans, outlining goals, and financial projections for each new initiative D. Successfully launched and scaled multiple new initiatives in 8+ new cities of India, achieving significant revenue growth and new market expansion opportunity.

Bengaluru, Karnataka, India

A. Oversaw all functional areas of the business, including sales, marketing, operations, finance, and human resources. B. Developed and managed annual budgets, financial forecasts, and performance metrics to ensure financial stability and growth.C. Key stakeholders during Pre-Series and Seed Funding of 4.4 Cr and 1.1 Cr lead by IPV Ventures and RMZ group. D. Conducted regular performance reviews and mentorship to 40+ team members and 4+ Senior managers, fostering a high-performance culture.E. Achieved and managed 4 Cr of Revenue portfolio with net profit margins of 20%.

Bengaluru Area, India

A. Designed and implemented customer-centric initiatives and programs aimed at delivering exceptional customer service and experience. B. Collaborated with cross-functional teams to ensure alignment and consistency of customer experience across all touchpoints. C. Provided training and development opportunities to frontline staff by setting up KPI(s)to enhance customer service and relationship-building skills.D. Handled multiple key accounts and sales team.

Bengaluru Area, India

A. Established a platform with tech team and onboard 50+ service partner PAN India to build an extensive supply chain. B. Introduces new tools such as ticketing solution, dialer IVRs calls to reduce FRT (first response time) from 30 mins to 5 mins). C. Worked on process improvement by designing and implementation of SOP, Partner Service Agreement, etc. D. Recruited and Trained 10+ new team members of Sales and Operation teams agents & team leaders. E. Onboarded and Nurtured the first set of corporates such as HCCB, Western Union, etc

Bengaluru Area, India

A. Assisted in the development and implementation of standard operating procedures (SOP) to streamline operations and ensure consistency. B. Onboarded 60+ Salons / Spa / Tattoo Studios across Bangalore on platform in period of 6 Months. C. Collaborated with IT teams to identify and implement technology solutions to sell, automate and optimize business processes.D. Conducted market research and analysis to identify industry trends and competitive benchmarks, supporting business strategy development.

Bengaluru Area, India