4 year of comprehensive experience in the Insurance sector. Thorough understanding of credit policy guidelines and knowledge of commercial lending & portfolio management. Analytical ability to scrutinize, evaluate and summarize data/ information and perceive accurate solutions. Self directed and self-motivated with an ability to work in a fast paced environment and efficiently manage a pipeline of credit requests and risk management tasks. Proven ability to assume challenging roles, work under pressure to meet deadlines and produce sustainable results. Demonstrated decision-making techniques that provide timely, appropriate and ethical resolution to problems. Open, accessible communication style coupled with professional and constructive interpersonal skills Presently associated with SMC INSURANCE as MANAGER – OPERATIONS Insurance Services. Deftness at handling customer queries & proficient at handling back office operations viz. maintaining records & documents of new business, applications/cases etc. Excellent communication skills with the ability to analyze and relationship managementSpecialties: Insurance domain expert and implementation of the same in Systems.