As the CTO responsible for the E2E IT Infra services at VBJ.Handled the Transition and Transformation of Telco Project at I Energizer.

Head the Cloud and Infra Services for the NORDICS Region. Grew the team to 200 FTE with a revenue of 22 Mn USD. Responsible for the Delivery, Business Planning and Operations including P&L, Cost Optimization, Resource Management and Crisis Management.

Key Accomplishments.State Bank of India Internet Banking - Nominated as the Governance Head. Stabilizing and executing improvement plans for SBI Internet Banking Program Manage Vendor / Internal teams and External Stake holders to improvement initiatives High Visible Program under the Chairman. Lead the SteerCo meeting which involved CIO & CTO  Appreciation received from the CIO on successful scaling of site and improved availability of SBI internet site at the… Show more Key Accomplishments.State Bank of India Internet Banking - Nominated as the Governance Head. Stabilizing and executing improvement plans for SBI Internet Banking Program Manage Vendor / Internal teams and External Stake holders to improvement initiatives High Visible Program under the Chairman. Lead the SteerCo meeting which involved CIO & CTO  Appreciation received from the CIO on successful scaling of site and improved availability of SBI internet site at the conclusion of improvements.CORE Banking - Delivery and Support - Multiple Customers - APAC / MEManaged the Temenos Unit and Grew it to 9X in 6 months time. Created a solid pool of 25 ( Technical / Functional and Testing ) T24 SME's to handle the presales and Implementation.Largest Automotive - Sweden - Managed Workspace Technology operations located in 6 countries. Workspace Accountabilities: All of Office Support / Factory Support / DWP / Service Desk for all staff. Responsible for Server, Storage, Database and System health monitoring. Planning, Directing and Performance Management of staff and overall operations to ensure highly available and resilient IT InfrastructureIn Addition to Delivery and Operations, Kumar also Head the Talent Management for 5k+associates Show less

Key Accomplishments:AT&T – Americas Supported AT&T by building 250 + Technical Experts in various domains, serving 700+ of its customers worldwide for their IBM Support Initiatives.This helped AT&T to retain IBM’s multimillion-dollar account which was in escalation mode and a potential threat of losing business.BT - UK - BFS Clients Handled 15+ end customers with 300 + resources covering BFSI domains. The quality of work delivered fetched us Excellent CSAT… Show more Key Accomplishments:AT&T – Americas Supported AT&T by building 250 + Technical Experts in various domains, serving 700+ of its customers worldwide for their IBM Support Initiatives.This helped AT&T to retain IBM’s multimillion-dollar account which was in escalation mode and a potential threat of losing business.BT - UK - BFS Clients Handled 15+ end customers with 300 + resources covering BFSI domains. The quality of work delivered fetched us Excellent CSAT score.Shell– Malaysia & India Responsible for setting up the multiple teams of 25 technical SMEs at Malaysia that delivers support to 15+ work streams as part of Shell Cost Optimization Program. Migrating technical capability from Shell Netherlands to Shell Malaysia without any service level compromise. Show less

Planning, directing, managing and evaluating the staff and overall operations to ensure the stable operation of the organization’s IT Infrastructure. Was entrusted with the responsibility to build the IT infrastructure, networks and IT service Delivery across all the Indian facilities of the organizations. The facilities were inter-networked with redundant and multiple high-speed dedicated data and voice links to USA and EUROPE.Manage team of managers, system and network admins, as well as… Show more Planning, directing, managing and evaluating the staff and overall operations to ensure the stable operation of the organization’s IT Infrastructure. Was entrusted with the responsibility to build the IT infrastructure, networks and IT service Delivery across all the Indian facilities of the organizations. The facilities were inter-networked with redundant and multiple high-speed dedicated data and voice links to USA and EUROPE.Manage team of managers, system and network admins, as well as managed MIS Operations, Maintain updated documentation and system run records for all IT systems. • Accountable for budgeting and supporting the procurement groups along with management of IT spend of the organizations by way of budgets & controls on IT expenditures.• Manage the customer relationship and providing a single point of accountability. Maintain appropriate project communications with the project team, the customer, and management. • Report progress and any variance in cost, schedule, and resource usage. Ensure the project delivers according to contract specifications. • Manage the contract and trigger customer invoicing. Manage suppliers, vendors, and subcontractors, and approve their payment. Show less

• Built a world-class facility with multiple high-speed dedicated data and voice links to USA and UK from Pune and Bangalore.• Successfully implemented Helpdesk facility.• Established the DR Site at Pune.• Manage Multiple Client Projects and responsible for technology delivery for Multiple locations.

Key Accomplishments: JP Morgan Chase – Americas Responsible for Planning / Implementing / and roll out of Domain Merger of JP Morgan and Chase of 125,000 Users Worldwide (North America / South America / Canada and EUROPE) to the new JPMCHASE Unified Domain/Infrastructure. Engage CXO level Technology Stakeholders and Senior Management of both companies. Report to Steer-co on cost, schedule, and quality parameters. Manage Changes to scope, vendor contracts around plan and… Show more Key Accomplishments: JP Morgan Chase – Americas Responsible for Planning / Implementing / and roll out of Domain Merger of JP Morgan and Chase of 125,000 Users Worldwide (North America / South America / Canada and EUROPE) to the new JPMCHASE Unified Domain/Infrastructure. Engage CXO level Technology Stakeholders and Senior Management of both companies. Report to Steer-co on cost, schedule, and quality parameters. Manage Changes to scope, vendor contracts around plan and outcome.  Implemented the Help-desk & SLA’s on new Unified JPM Chase as part of migration.Pfizer, Inc. NJ – USA / PSEG - USA / Unimin Corp• Responsible for Planning / Implementing / Migration and rollout of Lotus Notes Servers / Databases from ver 4.x to 5.x.Supporting 1000 Plus users across multiple locations in the USA.During my stint at Barbados:Responsible of implementing and training users for the new Lotus Notes infrastructure. Responsible for the Internet Email Routing for the PRT Group located at Barbados (W.I), Hartford (USA), New York (USA), and Hawthorne (USA). Show less

 Responsible for Planning / Implementing / Migration and roll out of Lotus Notes Groupware. Responsible for Migration of Various Applications to Groupware supporting 1200 Users.