Kumar Shivam Email & Phone Number

Noida, Up, In

Noida, Up, In

Noida Area, India

Key Result Areas:• Responsible for managing cash flow data, roster, maintenance issues for 13 facilities within the NCR. manage the overall services provided within the facility.• Adhering to and enforcing all applicable company, government regulations.• Use best business practices to manage and reduce operation costs and create and maintain a budget for various facility needs (OPEX) and indents.• Compare costs for various services and goods before choosing the best options for the facility.• Manage the maintenance of the building by performing repairs or contracting maintenance services as needed.• Track building upkeep as well as anticipated long- and short-term improvements and maintenance.• Interview and hire certain facility employees and contractors, such as maintenance staff and ancillary staff.• Ensure the security of the building by researching and implementing various security measures, such as surveillance cameras, fire safety equipment and security staff members.• Identifying Issue and improvement projects and acting as a Project Manager for new upcoming centers.• Developing and implementing local work procedures as necessary to reduce productivity loss.Key Highlights:• Streamlined cash collection and cash flow data.• Recently work as a project manager for 2 new fitso by cult centers• Reduced facilities OPEX by creating SOP for HK chemical usage

Noida Area, India

Key Result Areas: • Managing the B2B (SME and MSME) customer services including customer support customer concern, customer product detailing.• Streamlining the system and procedures for effective customer support and ensuring ready availability of resources to meet the requirement.• Timely renewal of services agreement with customer services.• On-time resolution is provided to the existing customer concern with company feedback Managing SME / ME Client Base Mostly Pvt Ltd Firm• Coordinated with the existing client to generate more business for company (Up selling new product).• Managing team of 8 members and allocating task to ensure achieving tremendous output.• Managing operation to insure improved organizational process, quality, productivity and efficiency.Key Highlights:• Promoted from BDE to Assistant Manager and from Assistant Manager to Relationship Manager • Awarded as Pillar of Success 8 times.• Awarded 3 Time as Renewal / Churn King in the whole Sales Vertical.

Noida Area, India

Key Result Areas:• Planned and coordinated all installations (telecommunications, AC, electricity etc.) and refurbishments.• Managed the upkeep of equipment and supplies to meet health and safety standards.• Inspected buildings’ structures to determine the need for repairs or renovations.• Reviewed utilities consumption and strive to minimize costs.• Supervised all staff facilities staff (custodians, technicians, groundskeepers etc.) and external contractors.• Controlled activities like parking space allocation, waste disposal, building security etc.