Senior Portfolio Delivery Manager for a Global Major Integrated Oil Company (Top Fortune 5):o Responsible for establishing and managing client relationships with key decision makerso Responsible for development & delivery of Optimal support of SAP suite of solutions to business.o Strategic growth of the client with focus on automation and OPERA methodology.o Works closely with the project team to help them meet all proposed project performance expectationso Leadership role in the management of client relationships.o Key customer facing role of business development and solution design.o Provide inputs for resource and revenue forecasting.o Support internal and external audits by providing direction on improvements and processes for improvements to internal audits and system healtho Regular updates and communication of emerging SAP and industry technology.o Excellent communication (written and oral) and interpersonal skills.o Leads and motivates the IT SAP Team, ensuring that the structure, skills, and competencies required adapt with business needs. Creates and maintains an environment where team members are clear on expectations, developed to reach higher potential, given the right tools and support, feel empowered for delivery and held accountable.o Interprets business requirements, identifies & recommends opportunities for productivity improvements & implements where agreed. Maintains and builds the vision of a world class team whose DNA seeks to collaborate, innovate, and accelerate the delivery.o Develops channels of communication to ensure free flow of information on objectives, highlights, challenges and key focus areas across the Business, IT leadership and the extended IT teams.o Adheres to, recommends, influences, and sometime leads improvements to IT global processes and practices, with reference to SAP.

Managing Support Operations in large & technically complex environment of Oil major ( IS-Oil) , to consistently meet high standards for quality delivery as well as creating tangible business value , by having relentless focus on service and drive for continuous innovation for integrated services management, research capabilities and innovative technologies to provide the business the right mix of skills and capabilities they need to support their business and drive future growth. Driving CI (Continuous Improvement) VA (Virtual Assist) DA (Dynamic Automation) AA (Agent Assist) across Multiple teams and validating/approving submitted ideas from a SME perspective.Leading teams like O2C,P2P,TRN,B2C,POSDM,Real Estate etc.

Senior Design lead for a global automobile major in a reformation project to align with prevalent Company philosophy globally. Large number of successful implementation, global roll-out, upgrade and improvement projects. Multiple full cycle projects.Combining an excellent knowledge of the business with extensive and detailed SAP expertise.

Deliver Solutions process without full engineering applications integration with Deliver Services process, F&C, reporting processes, PDM integration to SAPSales processes as part of the baseline, producing appropriate sales definition and handover to delivery, Utilization of product data in Market & Sell supported by CRM, PDM and DMS applications.Tangible deliverables of Process & Role descriptions, Master data & Data flow descriptions .Application configurations (PDM, SAP, CRM, Project DMS) were deployed to be aligned with operational model.

Implementation of SAP Best Practice:primary objective for this project was to implement standardized processes in the existing process framework within a single enterprise wide solution based on SAP ERP to enable Client to transform its business from its current practices and procedures to a model based on SAP Best Practices, ensuring a high level of data quality and security along with improved Financial reporting & control, streamlining logistics having visibility & control, Provide enterprise wide reporting capabilities and management visibility, Provide a centralized and integrated solution that minimizes the number of systems and interfaces that must be managed. Lower operating and support costs through efficient standardized business processes across client`s sites and resources, Increase automation and reduce the number of manual processes and Implement a scalable solution that can easily adapt to client needs as future business models evolve. This all to be for 4 legal entities.

SAP SD Sr. Consultant, Specialist in Onsite amd Offshore model,Lead Postions, Experience in End to end Implementations, Production Support, Cross Modules, Excellent Communication and Client Interfacing SkillsManaging the team, Co-coordinating with IT Lead (Client), administrators, super users, users in TASS, EMEA and APAC region of Motorola interfacing with them for ascertaining requirements and delivering appropriate product solutions under Pre defined Service level agreement.●Presenting Weekly, Monthly and Quarterly performance reports to client along with analytics on SL, FTR Compliance ,Aging, Severity, Complexity, On time Delivery pertaining to SLA Mode .Client Coordination Review board meeting twice in a week with IT Lead, Director IT and TASS,EMEA and APAC Administrators.●Driving QAO (Quality Analysis Office) meeting to move changes to Production explaining the impacts to other modules and functionalities to Business and IT.●Resolution of various issues in SD for the client in the category of Break-fix, Maintenance and Enhancements.