Software Engineer
CurrentWrote and developed new and well-tested code for software project.Working expertise in Ruby on Rails(ROR) ,HTML,CSS,Javascript, React, NodeJs andworked on database MYSQL, MongoDB.Managed team resources to effectively deliver on sprint goals within expected time frames.Resolved Zoho tickets with comprehensive bug fixes.Resolved bugs using Honeybadger application.Contributed to sprint planning, prioritising backlogs to meet new demands.Powerful skills in API development, specifically for web use.Working knowledge of version control system with github and gitlab by using tickting tool zoho and bug tracker.Utilized Postman to make API requests, performed .API Testing using Postman.Integrated RESTful APIs to fetch and display data, ensuring seamless interaction between the front-end and back-end systems. My experience spans multiple ServiceNow modules, including IT Service Management, Customer Service Management, and Security Operations.My core technical expertise lies in being a ServiceNow developer, with proficiency in:ServiceNow scripting languages, including JavaScript and RubyServiceNow APIs, including REST and SOAPStrong understanding of the ServiceNow data model and database schemaIn-depth knowledge of ServiceNow configuration, including user administration, role-based access control, and data managementExperience with ServiceNow modules, including Incident, Problem, Change, and Asset Management.