I am a skilled business/data analyst and Project Management Professional with over 17 years of experience in the IT and BPO industries. A PGD in Data Science and Business Analytics, a bachelor's degree in business management from the National Institute of Business Management, and a Diploma in Electronics and Telecommunication Engineering from Rajasthan Vidyapeeth University. I completed a variety of certifications and trainings to improve my technical and functional competencies, as detailed in my resume.I am an expert in Project Management from start to finish, Business Analytics, Data Analytics and Reporting, Process Excellence, Workforce Management, Strategic Planning, and Team Management. Have extensive hands-on expertise in the preparation of various reports and Dashboards for Operations and other cross functional departments. In difficult situations, I have successfully completed many analytical and process improvement projects while cooperating with important corporate stakeholders. My understanding of taking on key leadership skills has led me to be a proactive, solutions-minded individual with superior judgment and decision-making abilities. One of my strongest points is my self-motivation which allows me to perform well under challenging environments.