• Supported team operations and cross-trained in various roles to ensure productivity during peak hours.• Engaged in a collaborative environment, aiding team efficiency and customer satisfaction.

• Built strong client relationships with Pharm-easy and Med-life, managing client needs and providing seamless service.• Led procurement and after-sales support processes, focusing on maintaining high customer satisfaction throughout.• Created and analyzed dashboards and reports in Excel, turning data into actionable insights for procurement and support teams.• Conducted training sessions on MS Excel and Tally Prime, empowering team members with productivity tools.

S G Processing is a processing unit where job work on denim clothes is done such as washing and dying. My role at SG Processing was to bring in new clients and provide assistance until product delivery. Another function was to collect data on the raw material used and calculate how much is the production cost.