Head-Technology & Product Manager of Fourth Dimension Software Systems India Private Limited- a leading hotel management software solution provider. With vast experience gained through years and being in the industry for more than 20 years, Overseeing the entire product development operations. In collaboration with multiple hospitality experts across globe, gained sound knowledge in the hospitality industry, the various aspects of hotel operations, its demands, problems, and changing market conditions. Industry knowledge coupled with technical skills helped to develop an enterprise-level application that covers a wide range of modules that assist hoteliers in simplifying their end-to-end hotel operations and also keeps them in meeting the growing market demands.Also playing a versatile role in product development to customer handling processes,● Mapping the right requirements for each customer● Customizing the product to meet unique customers’ needs● Helping customers to adopt the right technologies in the ever-evolving hotel industryContinuously implementing innovative technologies in his product to help hoteliers simplify their core operations. Recently, he implemented voice processing capability to its product, which helps hoteliers to perform operations with their voice commands. In fact, Cheerzeconnect HMS is the pioneer in introducing such capability to the system.