Kumar Bittu Email & Phone Number

Pune, Maharashtra, India

Pune

➤ Actively involved in collecting requirements, writing user stories, solutioning, design, development, documentation and end user training.➤ Developed Complex Aura Lightning Web Component , Apex logic & web services callout.➤ Experience in planning and assessing an Org for Lightning Migration.➤ Experience in documenting and implementing DevOps for Salesforce using Jira, Git, VS Code and CI tools.➤ Extensive experience working in highly Agile Development environment involving continuous deployment and releases.➤ Building Complex User Interfaces using Client Side Libraries➤ Salesforce Administration for Clients including Data Migration, Setting up of Schema.

Mumbai Area, India

• Proficient in preparing the design & architecture of a project in various domains like Banking, Insurance, Education, Real estate, Professional service, Event management etc.• Having experience in sales life cycle and involved in the conversion of leads to opportunities.• Delivering RFP based on the scope and requirement gathered as well as POC.• Participated in discovery sessions & worked towards scope stabilization.• Designing, developing, testing, troubleshooting and debugging of the applications.• Defining best practices for project support and documentation.• Involved in High Level Design, Scoping, Estimation.• Cooperating & communicating with other team members for efficient project work.• Track project milestones and deliverable.• Work directly with customers to help develop business solutions utilizing SugarCRM products by analyzing the gap between their business requirements and Sugar’s native functionality.• Help consult and educate our customers to effectively use SugarCRM.• Explained technical specifications of our product line to clients, and engineered solutions for integrating our products with their existing infrastructure.• Implementation & integration of services like Sales Analytics tool, Social Media facebook / twitter/ YouTube developer API, SugarCRM & Custom Chat Web App , GoogleNews, Wellness Management.

Bengaluru Area, India

• SugarCRM Integraion with core product Nanoheal.• Worked on servicenow ticketing tool and integrated with SugarCRM.• Worked on ManageEngine ticketing tool and integrated with SugarCRM.• Handled iOS MDM server using high level python and PHP scripts for providing support to iOS mobility team.

Bangalore

• Expertise level knowledge in LAMP/WAMP Stack installation and SugarCRM configuration.• Extensive development experience on SugarCRM application on 6.x vesions,complete configuration and code level customization• Designed and implemented SugarCRM for various domains including Telecom, Commercial Services, Ticketing Tool, Financial sector, Event Management & Support Management etc.• Well versed with REST and SOAP web services, used extensively in integrating SugarCRM with 3rd party applications especially with Payment gateway , SMS integration, Email integration and BASE24 ISO 8583.• Having good experience for work at client places and understanding their requirement and did end-to-end SugarCRM implementations.• Integration with portal built on Codeigniter and Expression Engine with sugarCRM• Payment Gateway Integraion with portal.(Citruspay Merchant/ICICI)• Developed highly secured, robust and tightly integrated customer self-service portals• Good knowledge and hands-on experience on performance tuning of Linux servers.• Followed agile methodology for development defining product backlog, iterations, stories and tasks.• Data importing tool using TALEND and Advanced PHP scripting.• Hand experience in PHP frameworks on Codeigniter.• Hands on experience on PHP WSDL,SugarCRM SOAP and REST API.• Hands on experience in writting powerful shell scripts for automated backups, jobs etc.• Configuration and Installation IIS, Apche, Domain, DNS, EMail, FTP and SSL.