System Design and Architecture – InitiationProject & Delivery Plan. – Planning Installation & Execution. – Execution Commissioning and Support. – Delivery

ITS, TMS & ATMS :System Design and Architecture – InitiationProject & Delivery Plan – Planning Installation & Execution – Execution Commissioning and Support. – Delivery

Journey Begins 🚶✓✓Project Manager - Execution

- Project Execution- Technical Architecture- Project Commissioning (COD)- Go-Live, Project Delivery- Client Interaction- IT Infrastructure

• Create detail level design for software deployment projects on sites. • Build systems as per the detail specification.Planning, Co-ordination and Installation of Project.• Co-ordination with Software and Hardware vendor for any new development.• Implemented and deployed more than 20 Project of Traffic Management System in various location. • Ensuring all the equipment’s and Network is up and running on 24/7 basis.

▪ Supported vastly different infrastructure, desktop and application environments: 1000+ users in house and remotely spread across the globe.▪ Manage the centralized ticking system i.e. service now and priorities the ticket as per business need and assign the same to relevant team member and ensure the ticket should close within SLA.▪ Providing project drive access to more than 1000+ users based on project requirement.Vendor Management:▪ Evaluate IT equipment’s technical… Show more ▪ Supported vastly different infrastructure, desktop and application environments: 1000+ users in house and remotely spread across the globe.▪ Manage the centralized ticking system i.e. service now and priorities the ticket as per business need and assign the same to relevant team member and ensure the ticket should close within SLA.▪ Providing project drive access to more than 1000+ users based on project requirement.Vendor Management:▪ Evaluate IT equipment’s technical specifications as per requirement and vendor quotations.▪ Co-coordinated with vendors for the pending issues, follow up & maintenance. Also involved in procurement, assessing performance of the vendors based on criterion like quality improvement, time delivery etc. Show less

Worked as Global Support Engineer with Smiths Detection Clients & End User on "SAP R3 Application".Roles & Responsibility: • Provided Voice & BIS Technical Help Desk Service Support to Smiths Internal End User & External Commercial Account End Users across APAC & EMEA.• SAP Go-Live support during the implementation and training arrangements for New ERP users. • Remote Support via Net-Meeting, WebEx.• Using Service Desk Tools v6.8 and 7.1 for ticketing.• Supported to… Show more Worked as Global Support Engineer with Smiths Detection Clients & End User on "SAP R3 Application".Roles & Responsibility: • Provided Voice & BIS Technical Help Desk Service Support to Smiths Internal End User & External Commercial Account End Users across APAC & EMEA.• SAP Go-Live support during the implementation and training arrangements for New ERP users. • Remote Support via Net-Meeting, WebEx.• Using Service Desk Tools v6.8 and 7.1 for ticketing.• Supported to Global Client related to AT&T VPN Network Client/Anira Server Issue. Show less

Designation: ERP - IT Support EngineerClients: Respronics (Australia), Valvai (UK) & B1-Intercompany (Brazil)▪ Responsible for all ERP Software (iVend-Retail) installation & configuration.▪ Provide Functional/Technical Support of iVend-Retail to Internal/External Users.▪ Responsibilities included designing replication architecture for different clients.▪ Provides initial support during pre and post Implementation.▪ Product Demo (Remotely) to different clients and… Show more Designation: ERP - IT Support EngineerClients: Respronics (Australia), Valvai (UK) & B1-Intercompany (Brazil)▪ Responsible for all ERP Software (iVend-Retail) installation & configuration.▪ Provide Functional/Technical Support of iVend-Retail to Internal/External Users.▪ Responsibilities included designing replication architecture for different clients.▪ Provides initial support during pre and post Implementation.▪ Product Demo (Remotely) to different clients and partners.▪ Involved in also testing of Add-on.▪ Write test cases, execute, bug report to development team and test build again.▪ Performed manual testing. Show less

Worked as Business Analyst to setup Own Business in Meerut (UP), India Manpower Outsourcing (Telecom) Company | Industrial Training & Placement Services | • Involved in the design or modification of business systems.• Analysed business needs and requirements.• Involved in Business Marketing. • Interacted with the business Stakeholders and external clients/customers. • Hired candidates for training on specific telecom tools from reputed colleges/ institutes.