Deepak Kumar Email & Phone Number

Delhi, Dl, In

Noida, Uttar Pradesh, India

New Delhi, Delhi, India

Managed partnership programs across India.Coordinated overseas programs.Worked with the tech team in designing or resolving issues related to the app.Product demos for the sales calls.Lead a team of Customer Success agents and onboarding specialists.Managed the entire life-cycle of the account, right from sales to the closure.Nurtured accounts and farmed more business out of it.Held meeting with C level stakeholders and carried out discussions.

Delhi Ncr

Handled the entire lifecycle of the account, post sales activities.Nurturing the account for more business.Product demos to the clients and accounts.Data analysis and reports to the clients.Regular interactions with client and accounts.Coordinated with the client and users to make sure the program runs smoothly.Visited client site for onboarding sessions and interactions.Followed up on the payments for respective clients.

Gurgaon, India

• Spearheaded the onboarding process for technical trainers specializing in Self-Paced content delivery.• Created comprehensive content for self-paced technical training, ensuring clarity and effectiveness.• Transformed training content into engaging video formats, employing adept video creation techniques for optimal learning experiences.• Edited videos to enhance presentation quality, ensuring a polished and professional appearance.• Oversaw the Sales team responsible for online video products, coordinating efforts to drive successful outcomes.• Managed the operational aspects of the entire process, ensuring seamless workflow and efficiency.• Provided essential support to trainers, offering assistance and guidance to clients for a smooth training experience.• Effectively handled the coordination of candidate walk-ins to the institute, facilitating a welcoming and organized environment.

Dwarka Area, India

• Established communication with international clients through various channels, including Call, LinkedIn, and WhatsApp.• Articulated compelling pitches to clients regarding international certifications for professionals, such as PMP, ITIL, Six Sigma, TOGAF, Big Data, Data Science, etc.• Took charge of managing clients' accounts for certification sessions, ensuring a seamless and positive experience.• Assisted fellow executives in the effective closure of calls with clients, contributing to overall team success.• Held the role of a Sales Coach for the Asia Pacific, Africa, and Middle East region, providing guidance and support to enhance sales performance.• Generated comprehensive sales reports on a weekly basis, offering valuable insights for the entire team's strategic planning and improvement.

Gurgaon, India

• Orchestrated and guided a team of Business Development Executives, steering collective efforts to consistently achieve and surpass set targets.• Delivered counseling services to both individuals and groups of students, offering valuable support and guidance for personal and academic development.• Initiated contact with prospective clients through email or phone, establishing rapport, and providing personalized assistance in selecting the most suitable training options.• Skillfully conducted negotiations and renegotiations through phone, email, and in-person interactions, showcasing versatility and effectiveness in securing favorable outcomes.• Committed to consistently achieving set targets within specified timelines, demonstrating a results-driven and deadline-oriented approach.• Executed lead generation strategies encompassing cold calling, leveraging social networks, and utilizing provided databases, showcasing a multi-faceted approach to generating business prospects.• Successfully retained existing accounts while proactively identifying and capitalizing on opportunities for additional business, demonstrating a keen understanding of account potential and growth possibilities.• Collaborated seamlessly with other teams/departments, providing support in various business development activities as needed, contributing to a cohesive and synergistic organizational growth strategy.• Oversaw and managed promotional activities conducted at the center, ensuring effective implementation and alignment with organizational objectives.• Implemented institute marketing strategies through bulk email and SMS methods, targeting specific audiences for enhanced outreach.• Orchestrated and coordinated events at remote locations such as Bangalore, Pune, and Hyderabad, overseeing event operations with meticulous attention to detail.

Gurgaon, India

• Played a pivotal role in enabling the organization to connect with its desired audience effectively.• Established and nurtured contacts, skillfully managing relationships with multiple colleges to enhance collaboration and programs.• Managed remote centers across India and successfully executed them.• Created and ran multiple campaigns via selected student ambassadors in different colleges.• Handled some admin work related to delivering of resources to on-site programs.

Engineer’S Degree, Electronics And Communications Engineering (Ece)

Activities and Societies: Football team, Workshops, Coordinator

High School, Physics, Chemistry, Math And Computer Science