The primary responsibilities included spearheading the agile transformation of programs / projects in the Global infrastructure, enterprise monitoring, multi-cloud observability domains encompassing on-prem ,AWS, GCP and Azure cloud applications. Major Tools used: Jira, Jira Align, Confluence and SeviceNow . Managed programs/projects:• Adoption of cloud based AIOPs driven Moogsoft event monitoring system • Implementation of on-prem/cloud based SignalFx and Cribl observability/performance monitoring • Implementation of container monitoring via Sysdig• Migration of ServiceNow request/ incident /change management tickets to Jira Kanban boards • Managing Splunk based system/application/synthetic logging projects on on-prem / cloud platforms Other managed tasks:• Budgeting, forecasting and analytical reporting; develop presentations to c-level meetings • Risk, issue and conflict management on cross-functional program implementations• Dashboard reporting on velocity, KPIs, Metrics and SLA compliance• Develop Themes/epics/features based on the strategic roadmap;• PI planning on major solution implementations via Jira Align• Vendor management, contract management, RFP and skill assessment.

• Program/project Management of AWS Cloud / Hybrid (environment readiness solutions for Wealth Management applications; Tools used - JIRA, Smartsheet, Confluence, Lucid Chart ,MS Teams, ITSM, Azure AD• Managed a team of Business Analysts to review and validate completion of tasks by Infrastructure, monitoring , application and cross-functional teams; Evidence collected was analyzed for security, data governance, enterprise architecture standards, AWS Maturity model guidelines, change management and other industry standards.• Tracked Cloud migration projects to transform legacy solutions to Cloud native implementations.• Involved in infrastructure task validation (Installation/setup, Security review, Data Privacy (SOC1/SOC2), High availability, Resiliency, Alerts & Monitoring, Application Performance, Data retention, Data privacy, Prod/UAT compares, Breakglass, Conversion with Technical dress rehearsal and DR with Client specified RTO/RPO)• Coordinated client Blue-Green/Canary releases with App owners. Apps included cloud portals, FA client experience, Insurance, Trading, Tax , corporate actions and many other sub capabilities.• Production readiness of AWS Cloud platform and Security (Security groups, encryption WAF policies, Route 53, AWS shield, VPC network ACLs) on client delivered applications .• Function testing and Quality assurance validation based on user test cases and acceptance criteria (JIRA managed) • Building dashboards to display log data from Splunk, Datadog, CloudTrail and CloudWatch • Production readiness validation on client adoption of on-cloud, on-prem and hybrid wealth management solutions ; also included building and validation of client SLAs, KPIs and other metrics managed on smartsheets/dashboards• Participated in cloud costing, pre release tollgate reviews and stabilization incident management post release• Managed vendor dependencies, C-level reporting, capacity planning and client presentations

Citigroup - CTO Program/project lifecycle management of corporate Compliance technology and regulatory applications, and Finance and Risk technology applications ; Functional tasks include costing, budgeting, risk assessment and risk mitigation, monitoring financials, regulatory and strategic compliance, client relationship, vendor contract management on development projects, resource leveling , resource skill analysis and manage/generate C-level reports, metrics, KPI / other analytics. Applications included Citi KYC, AML Reconciliation, Genesis, Financial Full Suite CitiInsight, Reg Insight, Rules harmony, Global Information Security and multiple other systems. Has extensive experience in Agile and SDLC methodologies

Project Management consultant - Managed the integration team program on cutover activates for merger of Prime Bokerage and other Merril Lynch portals to baml.com.

Program / Project Manager; Worked for the Technology Integration PMO responsible for program management of merger related IT projects. The accomplishments / responsibilities included: • Develop and maintain priority list of programs/projects reflecting the Target Operation Model (for Brokerage); the final list included 338 integration programs/Projects that reflected legacy, above parity, conversion and lift & shift functionalities. Coordinated with Business PMO, IBM consulting team and IT Delivery Management teams in finalizing the list. Projects were ranked on multiple criteria.• Drive work-stream integration conversion efforts (Data migration, Application Lift & Shift, Infrastructure enhancement)• Develop and maintain Program/Project plans, WBS, resource utilization plans, Project Risk identification, tracking and evolve mitigation strategies; Project issue tracking and resolution.

IT Program/Project Manager:Managed Program/Project and PMO activities for Global Wealth Management – Shared Services Group. Responsibilities included monitoring and control of Program/project work-plans, developing schedules/ standards and templates, Change and Release Management, Program/project closure activities, Resource budgeting and resource optimization(onshore/offshore), Financial reporting and budget variance exercises, Project/cost/schedule Performance Metrics, KPIs and Critical success factors, Conducting knowledge sharing sessions, Developing Risk identification and mitigation strategies, Document Management via PVCS and SharePoint, Facilitating work-sessions on tactical/operational strategies and Program/project quality management.

Senior project Manager - Responsibilities included:• Preparing project proposal and project cost estimation on large IT infrastructure projects.• Vendor negotiation and obtaining approval from investment committee through predefined approval lifecycle. • Presenting the final proposal in CTO chaired work sessions.

Technology Program Manager: (Consultant from IBM Global Services/CSC at JP Morgan from September 2003 – July 2005)Involved in the program / project management of Networking, IT infrastructure and IT application projects for Treasury and Security Services (WSS and TSS). Was also part of PMO coordination activities. The methodologies followed were based on PMI guidelines, JP Morgan Project management methodology (including six sigma principles) and industry best practices. The responsibilities included:• Program/project management• Development of project proposals; Scope review and verification• Project planning, estimation and costing• Allocation, scheduling, monitoring and optimization of resource deployment• Project execution and milestone tracking• Project status review, project reporting, variance analysis and Earned Value Analysis• Cost control, Change Management and Release Management• Risk Management and Risk mitigation; SLA management; Vendor Management • Project status and senior Management reporting ( Tools: Cognos and Business Objects)

Project Manager Consulting:• Managed project teams and implemented customer application hosting solutions from inception to production including client interaction and related vendor management; • Coordinated activities to obtain Suntone certification on infrastructure service delivery,OSS and BSS • Coordinated PMO activities for Hosting solutions ;Developed business and technical requirement specifications for hosting projects; Managed development and testing of prototypes of application hosting solutions• Developed and implemented Change Management and Release Management procedures • Participated in the development of SLA for client application hosting • Developed Business continuity plan covering E-mail, backup, redundant networking infrastructure, failover strategies and high availability of applications and databases ;Designed and implemented client and management reporting • Implemented tasks related to capacity planning, client connectivity, server consolidation, client application monitoring, technology upgrade, performance analysis, SLA and status reporting.• Led Project on HP Openview monitoring tool set implementation.