In my current role as a Partner at EY's Global Delivery Services (GDS), I am responsible for growing ServiceNow alliance by building highest-performing teams, architecting transformative solutions, and collaborating with technology and domain teams to drive automation using power of ServiceNow platform. I lead the ServiceNow team for delivering end-to-end ServiceNow implementations globally. I have more than two decades of experience in helping clients in aligning their strategy, process, application, and infrastructure layers and suggesting optimum operating models across onshore, nearshore, and offshore for driving successful engagements. I have helped Fortune 500 companies in developing transformation strategy, optimizing application portfolio, creating enterprise service management roadmap and deriving value from IT implementations. My ServiceNow experience includes IT Service Management, IT Operations Management, Global Business Services (GBS) Solutions, Integrated Risk Management, Business Continuity Management, Security Operations, and IT Business Management.I am passionate about wellness of people around me and creating a diverse culture that fosters inclusiveness. When I am not working, I love playing racquet sports and spending time with my family.I hold TOGAF, ITIL, ServiceNow and Six Sigma certifications.