Working in GM has been like being hired during the campus recruitment by a multinational. Since the focus was on in sourcing all the out sourced applications were in sourced and every implementation was greenfield and every team mate was new to the Organization.Replacing Datastage with Hadoop. Onboarding and training new team members on Hadoop and related Big data technology. Recruited to implement Marketing, Reporting, integrate Content and other global initiatives. Was… Show more Working in GM has been like being hired during the campus recruitment by a multinational. Since the focus was on in sourcing all the out sourced applications were in sourced and every implementation was greenfield and every team mate was new to the Organization.Replacing Datastage with Hadoop. Onboarding and training new team members on Hadoop and related Big data technology. Recruited to implement Marketing, Reporting, integrate Content and other global initiatives. Was instrumental in implementing Reporting Customer feedback, integrate Oracle knowledge Management and responsible for sourcing and implementing Static data across all CRM implementations Streamlined Data collection and loading process. Have taken challenging new assignments outside my comfort zone. Customer Reports was one such where I was instrumental in getting the business approval . Designed and Implemented Oracle knowledge Management (InQuira) integration with Siebel. Oracle Knowledge Management was a stand alone application and this was the first such integration with another application. Show less

Rent-A-Center is a leading player in Rent-to-Own business that rents out furniture, appliances, electronics and computers. It also partners with other furniture retailers like Ashley’s and electronic retailers like Best Buy from where it rents to customers who are unable to rent from these retailers. The company has $3 billion revenue and is now expanding into Mexico and Canada.First employee to be hired to the team. I was instrumental in in-sourcing CRM application development from… Show more Rent-A-Center is a leading player in Rent-to-Own business that rents out furniture, appliances, electronics and computers. It also partners with other furniture retailers like Ashley’s and electronic retailers like Best Buy from where it rents to customers who are unable to rent from these retailers. The company has $3 billion revenue and is now expanding into Mexico and Canada.First employee to be hired to the team. I was instrumental in in-sourcing CRM application development from 3rd party. Partnered to implement in the first 16 stores and later implemented to all the 3000 stores. Lead the team to support Marketing, run Campaigns and generate Leads. Reduced the lead generation time from 3 days to couple of hours. - Manage Application upgrade- Manage Onshore Offshore 3rd party vendor team- CRM- Marketing- BI Segmentation- OBIEE Show less