Experienced desktop/server and network support engineer with over more than 15 years of experience in information technology field. Excellent reputation for resolving problems, improving customer satisfaction and driving overall operational improvements. Consistently saved costs while increasing profits.Experienced in vendor management, purchase and repairing negotiations to increase efficiency and reduce cost. Assessing customer need, recommending product. Process Improvements:- Devised and implemented process, procedures, systems and internal control to strengthen operation, increase productivity.Specialties: Installation and troubleshooting of Windows Server, Linux Server, Network security, Storage and data bakup Configuration