Shyam Kumar Email and Phone Number
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Customer Experience:Sold and delivered over $18M of customer experience projects in 20+ countries. Services included speeches, assessments, leadership workshops and long-term training and consulting engagements.Scaling Thought-leadership:Working with NewYorkTimes bestselling author Ron Kaufman to build and grow the Uplifting Service organization. Ranked as the #1 Customer Service Development Program in the world for 3 years in a row.Enterprise Technology:Product Manager and Sales for Deskera.com, building and scaling it for the first 4 years. Today, Deskera is a $100M SaaS company serving SMEs all around the world.
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FounderTrust Unlocked Oct 2020 - PresentSingaporeHelping organizations increase trust in the world.
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Managing PartnerUplifting Service Jan 2014 - PresentSingaporeShyam is responsible for profitable growth of the Uplifting Service organization worldwide. He works closely with the Board of Directors to set strategy and growth goals, leads the global team in execution, and collaborates with key clients and partners to ensure their success in improving service performance and building strong service cultures. -
Vice President, Business DevelopmentUp! Your Service Sep 2012 - Dec 2013SingaporeShyam leads global Business Development at UP! Your Service, including sales, marketing and development of the global partnership network.He enjoys working with senior leadership teams in large organizations to design strategic initiatives to dramatically improve service and differentiate based on service.The UP! Your Service methodology focuses on building an uplifting service culture to achieve a sustainable advantage, and not just on incrementally improving customer service.
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Senior ConsultantUp! Your Service May 2010 - Aug 2012Singapore
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Product Manager & SalesDeskera Feb 2007 - Mar 2010Deskera is a $100M SaaS company helping SMEs run their business using a suite of cloud-based solutions. Product Management and Marketing responsibilities:Product manager for www.deskera.com. Led product demonstrations, collateral development and internet marketing. Consulting responsibilities:Designing technological interventions for effective business process change. Managing global project delivery and client training.Business Development responsibilities:End-to-end sales for APAC and United States, Account management, Partner management
Shyam Kumar Skills
Frequently Asked Questions about Shyam Kumar
What company does Shyam Kumar work for?
Shyam Kumar works for Trust Unlocked
What is Shyam Kumar's role at the current company?
Shyam Kumar's current role is Customer Experience | Enterprise Sales | Strategy Consulting | Public Policy.
What is Shyam Kumar's email address?
Shyam Kumar's email address is ku****@****ail.com
What skills is Shyam Kumar known for?
Shyam Kumar has skills like Business Development, Program Management, Business Intelligence, Start Ups, Business Strategy, Leadership, Pre Sales, Consulting, Management, Management Consulting, Business Analysis, Entrepreneurship.
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