Lead the development and execution of a Talent Acquisition Strategy for the Client Services & Delivery organization to support multi-year growth both organically and by acquisition. Partnering with Stakeholders on workforce planning, developing talent strategies, enhancing TA processes, elevating RPO solution, selecting and managing strategic vendorsKey Accomplishments:• Built and fostered long-term strategic relationships with tier 1 clients • Increased recurring revenue from existing client base by 45% with 18% net YoY.• Reduced sourcing-to-onboarding cycle time from 81 days to 29 days.• Extensive experience in high volume & strategic recruitment of a variety of generic, niche, hard-to-find skilled IT professionals and senior level positions across multi disciplines.• Successfully managed and delivered turnkey projects across three continents and ramped up over 1000 FTEs in less than three years.• Directly managed a team of 9 recruiters, 3 Account Managers & 19 vendor partners across six global locations. Conducted workshops, attended key seminars & conferences for networking & building Management-Level passive candidate pipeline.• Rebuilt, enhanced, tested & implemented Applicant Tracking Systems (ATS) across six global locations. • Built proactive talent pipeline from social media and sourcing platforms viz LinkedIn, Job boards, campaigns, brand management & promotions, and improved top & bottom lines.• Designed TA strategy and leveraged multiple recruiting sources and internet sourcing techniques including databases, search engines, job boards, social media, user groups, and blogs.• Established a data-driven approach of talent acquisition performance, further maturing metrics/measures. Monitored and analyzed external talent market trends to remain competitive.• Maximized effective outreach by leveraging relationships and strategically partnering with HR teams, industry organizations, internal peer organizations, and key external stakeholders.

• Built a high performing talent acquisition organization strategy from ground up to support service delivery revenue closer to CAD 10M.• Led a team of 6 Talent Acquisition members for sustained growth, retention & reduced source-to-hire ratio from 93 days to 27 days.• Farmed existing business relationships (internal & external) and grew TA/RMG books by 72%.• Development, Testing, and Implementation of Applicant Tracking System (ATS) & Employer Social Media Branding. • Provide direction and consultation to the management team on strategic and emerging staffing trends and built processes and metrics • Tracked and analyzed talent acquisition metrics to monitor and continuously improve performance• Responsible for the direct supervision of the Technology Recruiting Team (Onshore and Offshore).

• Built relationships with high value clients and established new service delivery teams (On-Shore & Off-shore).• Unique and custom solutions for clients and deliver extraordinary customer service• End-to-end recruitment life cycle of mid to senior hard-to-find IT Resources• Maintain regular interactions with clients to understand processes and requirements to be the preferred partner for delivering services• Delivering business value to the account and build on strong customer relationships. • Generate business opportunities from new and existing accounts • Supervise the Onshore, Nearshore & Offshore Service Delivery team to ensure highest level of quality standards are met exceeding client expectations.

• Led successful campaigns for turnkey contracts and filled hard-to-find high-tech roles across Telecom, Aerospace & Defense, FinTech & Insurance in a fast-paced setting, across multiple geographies including Americas, APAC, UK, and Europe.• Implemented talent acquisition strategy and framework development, full-cycle recruitment & staffing processes and managing client delivery engagements. • Established consistent & recurring revenue streams by 55% from existing clients.• Overhauled the Candidate and Customer Experience feedback system resulting an overall annual growth of 27% net from existing relationships.• Established Service level agreements and KPIs for Third party providers and monitor metrics work with third party providers to achieve expectations.• Built, Developed & Mentored a team 7 Talent Acquisition Specialists responsible for Full-Cycle Recruiting Efforts in Americas, UK & India.• Provided leadership, mentoring, and direction to team members. • Managed the overall recruitment effort for various global on/off site projects.

General Manager – Resource Management Group (RMG) - IT Staffing – India, USA, and UK & Europe• Manage and train a team of internal and overseas recruiters. • Recruited the entire technology team for the company’s solutions department - over 100 technology professionals that varied from Tableau, Business Intelligence, Big Data, Business Analysts, Project Managers, networking engineers, architects, database administrators and more.• Manage a full life-cycle recruitment process including, but not limited to, sourcing candidates via job boards, social media sites, and professional networking sites, cold calling candidates, and completing interviews with qualified candidates using both performance and behavioral based questions• Reviewing financial statements, sales and activity reports, and other performance data to ensure productivity and goal achievement.• Maintain and analyze recruiting metrics: Time to fill, interview to offer ratio, offer to acceptance ratio, cost per hire, turnover for new hires. • Responsible for vendor relations by identifying key partners in both areas of recruitment and training.• Led team with team incentives, and friendly competitions.• Focused on profits and bottom line: cut expenses by relegating roles and utilizing available technology that eliminated unnecessary costs.• Set individual and team goals and mentored the team members in achieving them.• Maintained various VMO relationships-Fieldglass and Prudential• Stream-lined an efficient workflow to optimize quick turn around with quality candidates.

• Achieved a sales revenue target of GBP 1.2 million. • Established IT Staffing (Resourcing) division in Rebus/Xchanging in UK, Malaysia & India with 21 recruiters, 4 Project Coordinators, and 10 Vendors. • Managed a contract staff of 450 people (onsite) and hired over 270 temporary staff for internal client requirements• Developed strategies and programs that attract, retain, promote, and grow a diverse workforce in UK, Malaysia & India region.