Viikramm Kuumaarr Anaandd Email and Phone Number
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Strategic Leadership | Product Management | Alliances & Partnerships | Business Operations | Customer SuccessA strategic business leader driving customer and business success by converging strategic thinking & executional prowess to achieve and excel desired business outcomes. With a career spanning over 15 years, I have navigated the intricate landscapes of Enterprises, SMBs, and startups, with a proven track record of transformative achievements and thought leadership in diverse business environments.🚀 Product Management: An expert in orchestrating the 360-degree product lifecycle management, I have driven product vision, strategies, and roadmaps in the context of broader organizational strategies and goals. 🤝 Alliances & Partnerships: I have successfully onboarded and leveraged alliance & partner channels globally, enabling Co-Build, Co-Market and Co-Sell opportunities. The art of forging and nurturing alliances is ingrained in my professional DNA.⚙️ Business Operations: I've grown and managed our vendor partner network extensively, overseeing the outlay of millions of dollars in product management expenditure, seamlessly balancing OPEX and CAPEX to drive optimal business outcomes. 💰 Customer Success: I have defined and led comprehensive customer success strategies aligned with organizational goals. Provided coaching, mentorship, feedback loops and customer lifecycle management with revenue-focused approach. 📈 Business Development: Growth hacker, charted paths to success through meticulous market analysis, inbound and outbound campaign management, and funnel building.🏆 Notable Accomplishments:• Outstanding Performer: Recognized for stellar performance, earning a promotion and international relocation to the USA within a remarkable 3-year timeframe.• Expanded Horizons: Elevated vendor partnerships from 10 to 30+ by spearheading robust vendor and partner management practices.• Alliance & Partner led growth: Strategized and closed largest CDN contract by leveraging partnerships and activated the entire new geography globally.• Customer-Centric Mindset: Achieved a remarkable 40% increase in renewals and upgrades by enhancing customer lifecycle management.• Customer Success: Raised Customer Satisfaction score (CSAT) to an admirable 70% through the execution of global customer programs and proactive service improvement initiatives.Let's embark on a journey of strategic growth together! 🌐💼#StrategicLeadership #CustomerSuccess #Alliance&Partnership #ProductManagement #BusinessOperations #Negotiation# Cybersecurity #CISSP #CSSP
Tata Communications
View- Website:
- tatacommunications.com
- Employees:
- 16831
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Senior Manager - Product And Business OperationsTata CommunicationsUnited States
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Senior Manager - Product & Business OperationsTata Communications Oct 2019 - PresentMumbai, Maharashtra, In• Account & Product Management: Product ownership for Americas and European markets, to align overall Go-To-Market strategy in International Markets. Own product lifecycle and executed multiple campaigns and marketing programs in the region to establish our CDN, Cloud Security & Media services (mind and wallet share)• Strategic Alliance & Partner Development: SPOC for all our partners to manage their life cycle and explore new possibilities of growth through Co-Build, Co-Market and Co-Sell engagements. Overarching ownership for partner GTM strategy and execution and onboarded multiple strategic partners and nurtured C level relationships. • Business Operations: Leading sales funnel & operations planning and budgeting process in collaboration with sales leadership, revenue operations & FP&A. Overseeing vendor management and million dollars plus outlay for product management (OPEX + CAPEX).• Customer Success: Managing named customer base of enterprise and media customers contracted for given services. SPOC for all our international customers in the region, ensuring proactive customer lifecycle management.
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Senior Product Management SpecialistTata Communications Oct 2016 - Oct 2019Mumbai, Maharashtra, In• Managed named customer base for assigned region, devising customized Go-To-Market strategy for products and services • Carried as well as ensured mapping of revenue target for the products in region.• Partner channel enablement and activation to widespread our product offering in market.• Liaised Marketing initiatives with product specific focus for assigned region. • Continued efforts to differentiate product offering by competitive analysis of market and deep dive into product market fit to generate effective funnel of opportunities.• Worked with industry leading partners to continuously improve product feature set relevant to the market. Achievements:• Exceeded target in terms of booking and set up solid base for Revenue realization by the FY exit.• Onboarded premium partners to expand the revenue growth and establish long term relationships.• Launched multiple products and owned full life cycle of deployment and growth.
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Associate Director Business DevelopmentTracxn Apr 2016 - Oct 2016Bengaluru, Karnataka, InHelped investors and corporates discover innovative startups at Tracxn! Growth Hacker -
Client Service ManagerAkamai Technologies Apr 2013 - Mar 2016Cambridge, Ma, Us• Established and maintained Customer context to align Services organization’s efforts, while providing quality scoping of Customer requirements for multiple business functions to fulfil with ease.• Acted as a primary point of contact for a Regional/Territory named Customer base, engaging the right resources within Akamai to both manage and escalate business issues.• Contributed to Pre-sales efforts on new and existing services upgrade.• Served as an escalation point for all Customer related Service issues.• Managed and driven both expectations and compliance with regards to the Customer’s selected Service and Support tier, both with the Customer and inside Akamai.• Performed as an active contributor to Regional and Global Customer programs• Accomplished KPI targets set around responsiveness, proactivity, quality and compliance• Remain focused, at all times, on the Customer experience and satisfaction impact, advocating the Customer requirements and expectations within Akamai -
Associate Consultant,Telecom PracticeWipro Infotech Ltd May 2011 - Apr 2013Bangalore, Karnataka, In• Contributed and significantly improved Gross Margin of Telecom SBU projects by spearheading cost control initiatives, plugging leakages and SPOC for all Time & Material engagement initiatives.• Owned customer requirement and orchestrate business requirements to functional specs and solution with timely support from various teams in Wipro.• Worked with the pre-sales team on bid/RFPs and proposal management for any ongoing and new change requests/feature upgrade of existing solution.• Developed marketing collaterals and customer pitch. • Relationship and Key Account Management for the existing customers and projects for India and Middle East market.• Assisted larger team through deep engagement with the clients and carried out process mapping. -
Manager- Business DevelopmentMafiree Oct 2010 - May 2011Bangalore, Karnataka, In•Gathered market requirements and mapped to the services offering of Mafiree.•Carried out market intelligence activities for the sector, identified newer avenues for growth. •Managed key accounts with cross and up sell focus. -
Associate RetailMyntra Designs Pv T. Ltd. Feb 2009 - Jul 2010Bangalore, Karnataka, In• Identified, managed, and implemented new programs with objective of net-adds to current Retail portfolio.• Activated Shop-in-Shop (SIS) Units conceptualization and deployment across major cities in India • Ensured target driven revenue generation from each SIS unit deployed.• Conducted training program for store managers and executives for smooth functioning of RPOS system and thorough product knowledge of personalized products.• SPOC for all Engineering| Product | Ops team for RPOS model of sales and managed end to end process.• Generated reports through Internal BI tool for reporting and maintained matrix for productivity analysis of personalized products portfolio. -
Associate- Business DevelopmentWorld Laparoscopy Hospital Jun 1999 - Mar 2002Gurgaon, Haeyana, In• Market Research focused on training needs of doctors practicing laparoscopy in India and Abroad.• Fabricated the design and implementation of training schedule quarterly.• Go-To-Market strategy for increasing business of Laparoscopy Hospital.
Viikramm Kuumaarr Anaandd Skills
Viikramm Kuumaarr Anaandd Education Details
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Banaras Hindu UniversityGraduate -
Ibs BangaloreMarketing And Operations
Frequently Asked Questions about Viikramm Kuumaarr Anaandd
What company does Viikramm Kuumaarr Anaandd work for?
Viikramm Kuumaarr Anaandd works for Tata Communications
What is Viikramm Kuumaarr Anaandd's role at the current company?
Viikramm Kuumaarr Anaandd's current role is Senior Manager - Product and Business Operations.
What is Viikramm Kuumaarr Anaandd's email address?
Viikramm Kuumaarr Anaandd's email address is kv****@****hoo.com
What schools did Viikramm Kuumaarr Anaandd attend?
Viikramm Kuumaarr Anaandd attended Banaras Hindu University, Ibs Bangalore.
What are some of Viikramm Kuumaarr Anaandd's interests?
Viikramm Kuumaarr Anaandd has interest in Reading Books, Strategy Driven Growth, Negotiation.
What skills is Viikramm Kuumaarr Anaandd known for?
Viikramm Kuumaarr Anaandd has skills like Business Development, Crm, Strategic Planning, Account Management, Vendor Management, Management, Market Research, Strategy, Pre Sales, Team Management, Telecommunications, Marketing.
Who are Viikramm Kuumaarr Anaandd's colleagues?
Viikramm Kuumaarr Anaandd's colleagues are Onkar Narbal, Kinjal Negandhi, Sharique Bhai Hussain, Surendra Engale, Sarabjeet Gill, Muno Munaver, Babu Kumar.
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