Kumar V Email & Phone Number

Connect with me on LinkedIn using:Kumaresanbv@sensiple.comInvitations to Connect WelcomeAre you interested in minimizing costs while maximizing the global capacity of your company’s IT operation? If so, perhaps I could be of service. With 8+ years of expertise in managing/supporting mission critical applications for various client segments, Sensiple has crafted this comprehensive/cost-effective solution keeping in mind resource, budgetary and operational constraints of SMBs. Sensiple provides various futuristic business solutions adopting cutting-edge technologies and appropriate delivery models. My current interest is on:1. Microsoft Dynamics CRM & Microsoft Lync and related services2. Test Automation and Supporting tools (SWIFTest – Sensiple’s simplistic Automation Test Approach)3. Web Customer Experience management through Sitecore and Adobe CQ54. Integrated Operation Management Support using standards and governing principles5. Customer Contact SolutionPlease reach me at kumaresanbv@sensiple.com/ 732.283.0499 Ext.256, in case you need any IT/Technology Service.

Listed skills include It Infrastructure Management, Remedy Ticketing System, Itil Consulting, It Operations Management, and 10 others.

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  Business Consultant

  Sensiple

  Oct 2009 - Present

  Maintenance/Support being a major part of SDLC, Sensiple adopts industry standards and governance practices that bring reliability and consistency to the service management process.Our service spans: Providing consultancy i.e. engaging during any stage of service management and ensuring its smooth execution through a third party vendor. Actual service management through in-house support team which involves any/all steps of ITSM i.e. strategizing, designing, transitioning, operationalizing and focusing on continuous improvement. Our Strengths: ITIL certified consultants with average 6+ yrs of experience. Engagement with multiple vendors across industries demanding process knowledge/security (regulatory) compliance. Proven approach ensures smooth transition/operation and definite project value addition. Expertise in providing both managed and on-premise services. Updated Service catalogue and Service/industry specific reusable components. Tool knowhow – Remedy, IT 360 & ORTS.