Kumud Kumar Email & Phone Number

Gurugram, Hr, In

Delhi, India

Territory Parts Officer is responsible for identifying and onboarding new distributors to expand market reach.This role involves scouting potential distributors, convincing them to partner with the company, and providing comprehensive support throughout the onboarding process.

Delhi, India

1. Exceeded targets by building, directing, and motivating high-performing sales team.2. Communicated regularly with territory for daily support and strategic planning for sales3. Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize salesgrowth.4. Researched competitor activity and used findings to develop sales growth strategies.5. Implemented promotions and marketing campaigns to increase territory sales and brand awareness.6. Developed sales strategy based on research of consumer buying trends and market conditions.7. Developed and maintained strong working relationships with professionals within assigned territory.8. Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achievesales goals.9. Attended trade shows and industry events to promote company products and services.10. Attended monthly sales meetings and quarterly sales trainings.11. Parts consumption tracking12. Contributed to event marketing, sales and brand promotion.Informed customers of promotions to increase sales productivity and volume.

Gurugram, Haryana, India

1. Maintained workshop activities in line with budget requirements.2. Purchased and oversaw inventory of supplies, tools and equipment.3. Updated policies to reflect changing demands and improve performance, quality and efficiency of workshopoperations.4. Scheduled maintenance and repair projects to maintain optimal performance of all equipment and systems.5. Developed and implemented training programs for staff.6. Improve PSF Score7. Contact customers at regular interval by telephone /personal meeting and understand their expecta

Gurugram, Haryana, India

1.Prepared cost estimates for vehicle repairs and provided detailed documentation for customer review.2.Customer Inform after vehicle Inspection for Parts approval.3.Installed and removed body panels, doors and fenders of vehicles to access areas of repair.4.Reassembled and replaced parts to complete body repairs.5.After complete work and again re-inspection and submit bill for claim settlement.

Gurugram, Haryana, India

1. Developed estimates by costing materials, supplies,and labour.2. Suggested add-on services that would be helpful to customers and improve bottom line.3. Documented problems and corrective actions to maintain records.4. Pleasantly greeted customers and asked open-ended questions to better determine needs.5. Informed customers of service specials, completion times, and service expenses to provide exemplary customerservice.6. Followed up with customers to offer additional support and check resolution satisfaction.7. Examined service history and provided initial inspection of vehicle to identify issues.8. Handled customer issues with confidence, using complex problem solving to provide effective resolution.9. Educated customers regarding regular maintenance protocols to preserve vehicle condition.Skills10. Customer service, Time management, Communication skills, Microsoft excel, Leadership, Documentation