Kumudha Devi V Email and Phone Number

Working as an Senior Business Advisor at IndiaFilings Private Limited with 5.8 years Experience.ROLES AND RESPONSIBILITIES : * Handling Escalation and ensuring problems get resolved and issues are addressed at the right level.* Getting feedback from customer in each and every stage and work for customer satisfaction.* Works with Data - Verify, analyze and manage data base.* Follow and maintain timeline of customer process from Process Manager* Conduct day-to-day process update to clients and management, planning, and implementation acrossmultiple teams* Create functional and technical application documents.* Perform transaction analysis, research and procedural work for engagements with defined expectations.* Analyzes reports with the result of making recommendations for adjusting staffing levels to meetdepartmental growth and profitability goals.* Conduct review meeting with existing customer - for customer requisition.* Produce quality work within process standards.* Ensure work adheres to defined engagement policies and procedures.* Manage work efficiently to meet target goals and process deliverables.* Perform more complex alert and case analysis with additional supervision* Work Collaboratively in a team environment.* Serve in an administrative support capacity, such as file assignments, and request for and routing.* Preparation of presentations and trends identified for reporting results.