Taking care of Business Operations and Key accounts for day-to-day business requirements and growth. With an experience of 4 years in Business operations, Sales, Vendor Management, Revenue collection, Process implementation, auditing, and many more. Currently designated in Car Dekho as Assistant Manager role• Managing the team and evaluating the ops process from time to time for getting better outcomes.• Auditing the process.• Handling team to deliver the output.• Negotiating and penetrating with the stockholder for more business to grow.• Convincing the Internal and external team to deliver a delightful experience to stockholders or clients.• Figure out the alternatives for the bottleneck cases.• Closely working with a core team and adding ideas to make the process smoother and more effective.• Rigorously coordinate and improve the process across the function.• Increasing the NPS score of an organization.• Making more customer-centric processes.• Taking direct feedback with clients and sharing ideas internally to make the process better.• Working on the new project from scratch to the top level.