Motivated professional with extensive experience as a Retail Sales Supervisor. I hold a diploma in Computer Programming and have strong skills in data analytics and web design. I have proven expertise in leading high-performing teams, driving sales growth, and optimizing operations. Additionally, I possess knowledge of SQL and MS Excel, which enhances my ability to analyze data effectively. Eager to transition into a career in data analytics, I aim to leverage my technical knowledge and analytical skills to contribute to the success of a forward-thinking organization.
Freedom Mobile
View- Website:
- freedommobile.ca
- Employees:
- 1619
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Retail Sales SupervisorFreedom MobileBrampton, On, Ca -
Retail Store ManagerFreedom Mobile Aug 2024 - PresentToronto, Ontario, CanadaLeadership & Performance: Promoted to Retail Store Manager due to outstanding leadership, leading a high-performing team that consistently achieved 15% above monthly sales targets, driving exceptional results across the board.Customer Experience: Elevated customer satisfaction by 20% through the implementation of personalized service strategies and efficient problem resolution, contributing to a more loyal customer base.Operational Excellence: Optimized store operations post-promotion, reducing inventory discrepancies by 25% and streamlining processes to significantly improve overall efficiency.Technical Proficiency: Leveraged expertise in POS systems, CRM software, and inventory management tools to enhance sales forecasting accuracy by 30% and improve performance tracking, supporting the store’s continued growth. -
Retail Sales SupervisorFreedom Mobile Jan 2023 - Jul 2024Toronto, Ontario, CanadaLeadership & Performance : Led a high-performing team, achieving an average of 15% above monthly sales targets and consistently driving exceptional results.Customer Experience : Enhanced customer satisfaction by 20% through personalized service and efficient problem resolution strategies.Operational Excellence : Optimized store operations, reducing inventory discrepancies by 25% and streamlining processes to improve overall efficiency.Technical Proficiency : Demonstrated expertise in POS systems, CRM software, and inventory management tools, utilizing data analysis to increase sales forecasting accuracy by 30% and enhance performance tracking. -
Retail Sales SpecialistFreedom Mobile Nov 2021 - Dec 2022North York, Ontario, CanadaLeadership & Achievement : Guided a high-achieving team, consistently surpassing sales goals by 15% month-over-month, leading to my promotion to Retail Sales Supervisor.Customer Engagement : Improved customer satisfaction by 20% through tailored service and effective issue resolution strategies.Operational Efficiency : Streamlined store operations, reducing operational costs by 10% and boosting overall productivity by 25%.Technical Expertise : Proficient in POS systems, CRM software, and inventory management tools, utilizing data analysis to achieve 30% more accurate sales projections and enhance performance monitoring. -
Retail Sales SpecialistSargam Electronics Dec 2020 - Feb 2021IndiaSales Performance : Promoted and sold a diverse range of electronic products, including appliances, gadgets, and accessories during my three-month tenure.Customer Engagement : Leveraged strong sales skills and product knowledge to provide personalized assistance, address inquiries, demonstrate product functionalities, and recommend suitable options.Sales Growth : Played a significant role in driving sales growth and enhancing overall customer satisfaction through effective sales techniques.Team Collaboration : Worked closely with team members to optimize sales strategies and contribute to a positive team environment, further strengthening sales expertise and understanding of the consumer electronics industry in India. -
Retail Sales SpecialistSamsung Mobile Oct 2020 - Nov 2020IndiaSales Achievement : Successfully promoted and sold Samsung's latest mobile devices and accessories during a seasonal campaign, playing a crucial role in surpassing sales targets.Customer Service : Delivered exceptional customer service by leveraging extensive product knowledge, addressing inquiries, demonstrating features, and recommending appropriate options.Revenue Growth : Significantly contributed to revenue growth and enhanced customer satisfaction through strategic sales techniques.Team Collaboration : Worked closely with team members to refine sales strategies and maintain a collaborative and positive team environment, further enhancing sales expertise and industry insight.
Kunal Dhiman Education Details
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Computer Programming, Specific Applications -
Computer Programming -
Hartron Skill CentreWeb Designing -
Hartron Skill CentreC/C++ Language
Frequently Asked Questions about Kunal Dhiman
What company does Kunal Dhiman work for?
Kunal Dhiman works for Freedom Mobile
What is Kunal Dhiman's role at the current company?
Kunal Dhiman's current role is Retail Sales Supervisor.
What schools did Kunal Dhiman attend?
Kunal Dhiman attended Amity University Online, Seneca Polytechnic, Hartron Skill Centre, Hartron Skill Centre.
Who are Kunal Dhiman's colleagues?
Kunal Dhiman's colleagues are Estevao Ramos, Edward Marum, Priya J, John Paul, Maria R., Jai Vadhani, Harmanpreet Bhandal.
Not the Kunal Dhiman you were looking for?
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Kunal Dhiman
Electro-Mechanical Engineering Technology Durham College | Seeking Summer 2025 Co-Op PositionOshawa, On -
1gmail.com
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