Certified Salesforce Testing Analyst with extensive hands-on experience Salesforce Service Cloud. Demonstrated experience in Salesforce configuration, customization, of User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules. Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy. Proficiency in administrative tasks like Creating users, Roles, Profiles, Objects, Formula Fields and Validations rules, Email services, Approvals, Permission sets, Workflows, Reports, Dashboards.Certified EPIC Analyst with extensive hands-on experience in Epic Electronic Medical Record (EMR) system. Demonstrated experience in developing complex EPIC modules for major healthcare providers in USA. Attended virtual training in EPIC Systems. Certified in MyChart Fundamentals. Exceptional communication and team building skills.Experience with QA methodology and QA validation to ensure the quality assurance. Extensive experience in Functional testing, Regression testing, System testing, Integration testing, User Acceptance testing-UAT, Cross Browser testing. Good understanding on all phases of SDLC and STLC. Coordination skills for cordial relationships with team. Good analytical and problem-solving skill with attention to details.