Kunal Kumar

Kunal Kumar Email and Phone Number

Principal Product Manager @ Rebel Foods
Bengaluru, KA, IN
Kunal Kumar's Location
Bengaluru, Karnataka, India, India
Kunal Kumar's Contact Details

Kunal Kumar work email

Kunal Kumar personal email

n/a
About Kunal Kumar

My product journey has been fueled by a unique blend of experiences – from the structure of tech giants like Google to the fast-paced innovation of startups like Rebel Foods. Launching new businesses and product lines across diverse industries has taught me to put the customer at the heart of every decision. From streamlining D2C funnels to optimizing complex fulfillment systems, my approach is rooted in understanding user needs across geographies to deliver exceptional experiences. I'm also the founder of sahityamanjari.com, a creative outlet that demonstrates my passion for innovation outside of traditional tech spaces. My commitment to growth extends beyond myself – I love mentoring teams and sharing my product management knowledge through guest lectures.Key Areas of Expertise:Product Strategy & RoadmappingData-Driven Decision MakingFulfillment & Logistics OptimizationB2B SaaS, MarketplacesCustomer Experience (CX)Team Leadership & TeachingMachine Learning (ML) and Artificial Intelligence (AI)Let's Connect!

Kunal Kumar's Current Company Details
Rebel Foods

Rebel Foods

View
Principal Product Manager
Bengaluru, KA, IN
Website:
rebelfoods.com
Employees:
3240
Kunal Kumar Work Experience Details
  • Rebel Foods
    Principal Product Manager
    Rebel Foods
    Bengaluru, Ka, In
  • Rebel Foods
    Senior Product Manager
    Rebel Foods Apr 2022 - Present
    Mumbai, Maharashtra, India
    -Set up the Fulfillment product charter and defined the product strategy to ensure the most reliable, transparent, and cost-effective food delivery- Lead the CX product charter to reduce ~50% customer contact and increase customer ratings- Launched a Machine Learning (ML) model for predicting delivery time to ensure 95% + on-time delivery-Introduced generative AI features in customer support flow for quicker and more efficient query resolution thereby saving ~40% customer retention cost
  • Rebel Foods (Formerly Faasos)
    Product Manager
    Rebel Foods (Formerly Faasos) Sep 2019 - Jul 2022
    Mumbai
    -Launched Auto allocation and order clubbing model to reduce Delivery cost per order and increase on-time delivery with improved CX-Spearheaded the ideation, development, and launch of Rebel Connect- the platform for Rebel Launcher Partner to scale their brand globally with Rebelfoods' operating system of culinary innovation, robust supply chain, and technology-Led the development and launch of theworkcafe.com, an approval-based, office-only food ordering website
  • Shopclues
    Product Manager
    Shopclues Oct 2018 - Sep 2019
    Gurgaon, Haryana, India
    -Helped merchants improve their sales funnel through a couple of products- a) Adzone which helped improve open to cart funnel by offering ad spaces on shopclues.com and b) Salesbooster which improved cart to order funnel by prompting customers who have abandoned cards. -Launched Smartship, a Fulfillment-as-a- service Product delivering more than 150k orders per month
  • Google
    Strategist
    Google Jun 2015 - Dec 2016
    Hyderabad Area, India
    -Operations Management: Workflow lead for one of the teams under Ads Review Operations Defining key metrics to evaluate the performance of the team Responsible for process improvement and optimisation efforts Implementation of new quality framework Conducted and Mentored RCAs for Quality Improvement-Vendor Management Directly managed the vendor team spread across multiple locations Worked on various aspects of Vendor Management like Contracts, quality reviews, certifications etc-Stakeholder and Change Management Enforcement POC for new Adwords policy change Handled multiple escalations coming from different teams like sales, legal etc across different markets
  • Raymond Limited
    Summer Trainee
    Raymond Limited Apr 2014 - Jun 2014
  • Tata Consultancy Services
    Ase
    Tata Consultancy Services Aug 2011 - Jun 2013

Kunal Kumar Skills

Business Strategy Market Research Management Digital Marketing Sql Digital Strategy Project Management Quality Management Social Media Marketing Business Analysis Team Management Microsoft Excel Marketing Vendor Management Google Adwords Operations Management Product Management Multi Cultural Team Management

Kunal Kumar Education Details

Frequently Asked Questions about Kunal Kumar

What company does Kunal Kumar work for?

Kunal Kumar works for Rebel Foods

What is Kunal Kumar's role at the current company?

Kunal Kumar's current role is Principal Product Manager.

What is Kunal Kumar's email address?

Kunal Kumar's email address is ku****@****ods.com

What schools did Kunal Kumar attend?

Kunal Kumar attended Jamnalal Bajaj Institute Of Management Studies, Shanmugha Arts, Science, Technology And Research Academy, Shanmugha Arts, Science, Technology And Research Academy, Shanmugha Arts, Science, Technology And Research Academy.

What are some of Kunal Kumar's interests?

Kunal Kumar has interest in Dramatics, Bollywood, Hindi Poetry Writing, Cooking.

What skills is Kunal Kumar known for?

Kunal Kumar has skills like Business Strategy, Market Research, Management, Digital Marketing, Sql, Digital Strategy, Project Management, Quality Management, Social Media Marketing, Business Analysis, Team Management, Microsoft Excel.

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