Kunal Luthria Email & Phone Number

Dubai, United Arab Emirates

- Ideating service-driven initiatives.- Enhancing and facilitating customer journey.- Analysing large volumes of data, statistics and compiling authentic reports.

Dubai, United Arab Emirates

- Worked with Senior Management to establish business service group unit (A one stop shop) for priority customers.- Built and trained the BSG team.- Developed service procedure and standards to efficiently and accurately serve customers.- Established centralized unit for insurance, mortgage valuation and trade license customer follow up.

Dubai

- Defined goals and ensured trusted information is formally managed throughout the enterprise.- Developed and drove improvement to overall data quality across all core systems.- Developed Data Dictionary for efficient use and reuse of information and promote better data management.

Dubai

- Part of process transformation to lower cost, improve quality and reduce cycle times in Account Opening service.- Working with different teams within the organisation in the process of developing NBF app from strategizing, testing & maintenance to implementation.- Implementing Robotic Process Automation to eliminate mundane jobs and change traditional process model.

Dubai

- Established centralized account opening unit to ensure operational efficiency.- Implemented data validation, alerts and reports.- Worked with senior management to define the vision, scope and requirements for NBF's electronic banking service.

Dubai

- Worked closely with technology, risk and analytics to establish core framework including central bank implemented systems.- Assessed the functional solutions from strategizing, comprehensive user acceptance testing to implementation.

Dubai, United Arab Emirates

- Established centralized remittance unit to ensure operational efficiency.- Verified inward and outward fund transfer.- Verified daily operational reports required by management and regulators.- Performed reconciliation of Nostro accounts to ensure daily operation is correct and accurate.

Dubai

- Part of project team for automation in centralized operation.- Verify inward and outward fund transfer.- Verify daily standing order, bulk salaries and special clearing cheque.

Dubai

- Account opening, setting up limits on NBD online banking.- Processing telegraphic transfers, demand drafts/managers cheques, salaries, bill payments and standing instructions.

Bengaluru, Karnataka, India

- Processing inventory payments for HP and its entities.- Part of project team in transition, implementation and training. - Preparation of procedure and policies for GSAO operations in line with ISO certification.- Monitor and reconcile the general ledger balances and resolve exceptions before the month end close.

Mba In Finance, Finance

Bachelor Of Commerce, Commerce

Computer Software Engineering

Diploma In Marketing And Communications, Marketing/Marketing Management, General