#Designed and implemented infrastructure 500+ users,by setting up network, power,PBX & servers.#Managed vendors, procured leased line and rack space. #Manage optimize IT resource to the fullest level# Manage & track IT assets with periodic audit# Vendor management# To ensure the uptime of IT Infrastructure# To ensure Infrastructure & network infrastructure security and information security.# Design and deploy IT Infrastructure Solutions.# Manage & ensure uptime… Show more #Designed and implemented infrastructure 500+ users,by setting up network, power,PBX & servers.#Managed vendors, procured leased line and rack space. #Manage optimize IT resource to the fullest level# Manage & track IT assets with periodic audit# Vendor management# To ensure the uptime of IT Infrastructure# To ensure Infrastructure & network infrastructure security and information security.# Design and deploy IT Infrastructure Solutions.# Manage & ensure uptime for WAN, Internet & Network.# Lead, Guide & Monitor IT Infrastructure team.# Ensure SLA and Business satisfaction on FMS.# Manage ARC with Vendor for various Infrastructures.# Define AMC needs for IT Infrastructure, Maintain warranty records.# Contribute to build and implement IT Policy & IT Security Policy.# Installation and Troubleshot Tally ERP & Firewalls#Assisting in the design and implementation of the network (LAN & WAN), troubleshooting network problems and conflicts. Suggesting improvements in the operations and processes to make the system foolproof.# Monitoring Help desk performance & ensuring ticket closer within SLA# Working as joint Management representative for ISMS 27001:2013 certification.# Providing support to Team in case of complex issues at any point of time.# Preparing policies/process to improve IT infrastructure.# Helping clients where suggestion/discussion is required from infrastructure or architecture perspective. # Responsible for designing network/server infrastructure.# Administration of blade servers.# Provide 24/7 support across the globe and work according to SLA s.Adequacy of Data Security Measures: Upgradation & Updating of Technology & Tools. Availability & Uptime of server and Hardware Resources.  Quality of IT Inventory Management Resource Optimization User Satisfaction Index Effective vendor management Team Retention & Capacity Building Accuracy in documentation Provide L3 Support for Network and Server Management Show less

Managing Site (IMS PEOPLE) as Team leader (Information & Technology)Managing IT team with 200 Systems Servers & Networks with 24x7 Support.Management and troubleshooting of IBM and HP servers installed with Windows Server 2003 includes Active Directory, NTFS, FTP, IIS, DNS, DHCP, POP3 and Group Policy on OU.Remote Support for US based hosted servers (Windows 2003) for IIS with SSL, FTP and creation of File Server, TrustPort Antivirus(Server Base) on the networkCreated FTP… Show more Managing Site (IMS PEOPLE) as Team leader (Information & Technology)Managing IT team with 200 Systems Servers & Networks with 24x7 Support.Management and troubleshooting of IBM and HP servers installed with Windows Server 2003 includes Active Directory, NTFS, FTP, IIS, DNS, DHCP, POP3 and Group Policy on OU.Remote Support for US based hosted servers (Windows 2003) for IIS with SSL, FTP and creation of File Server, TrustPort Antivirus(Server Base) on the networkCreated FTP and terminal Servers for Remote access and usages.Managing Microsoft VPN in windows server 2003.Backup–NT Backup & Symantec Backup Exec11d with IBM LTO 4Managing Buffalo NAS configured with Active Directory for sharing filesResponsible for LAN / WAN Management and Troubleshooting.Managing Cisco 2950&Nortel 5520, 470-48T and 425-48T Ethernet SwitchesManaging Linksys, Net gear, D-Link Wireless Access Points for LAN.IT Support System:- Managing Tickets /Requests defined by OTRS.Desktop Support – Windows 7, Windows Vista, Windows XP, MS Office 2003/07/10,Open Office, Outlook Exp, Windows Live Mail, HP Printers / FAX. IP Soft phone, VOIP / SIP Phone.Setup and Support for Tally ERP 9 Server / Client for Account DeptManaging Structured LAN Cabling and Interlink of Multiple Floors. Coordinating with ISP, Domain Registrar to start websites and email services Evaluation and Establishment of IT Infrastructure as per needs.Managing SYRIS Access Card, CCTV and Public Addressing System.Maintaining 4 remote locations spread across IndiaInstallation and Managing Sonic Wall (NSA 2400 MX) Firewall (Hardware and Software) at Head Office as well at remote locationsManaging Internet (Voice and Data)connectivity &created Site to Site VPN connectivity for Remote Locations.Handling commercial of IT hardware procurementSending inquiries to VendorsCollecting quotations & NegotiationPreparing comparison statement and approval note for further processReleasing PO after authority signatory to Vendors Show less

Handled 600 systems, Installed and manage Domain servers Antivirus Servers Cisco 1600 series Routers, Wsus Servers, Remote installation servers, Dialer servers, Voice loggers servers and NetworksTaking server data-backups to external devices like Tape drive and external HDDHandling day to day calls managing system servers, Managing system backup & recovery for server and user data and has work as a key player and had managed team members by follow-up and task provided to them

Handled the sites like Bajaj Allianz, MRF Ind Ltd Handled site as FMS Engineer in Bajaj Electricals LtdManaged Site Ingersoll Rand Ltd Naroda (Ahmedabad) for (2.5 Years)Handled 400 systems, 150 printers and Networks with 100% Uptime resolutionsHandled Calls and taking backups of servers and attending day to day calls with 100 % uptime resolutions

Working in HCL as a customer services engineer and handling government sectors like Dena bank and SBI and other government sectors..