Responsible for Sales, Account Profitability and Expansion of current customers, develop market strategy and manage the team responsible for both payer and provider relationships in the network and Insure operational excellence is achieved during implementation and on-going management of service delivery. • Served as the lead point of contact for all Account Management matters & Recruiters. • Worked with recruiting teams and point of contacts to accomplish hiring objectives. • Managed, educated and mentored recruitment team. • Streamlined recruiting processes for entire team. • Build and maintain strong, long-lasting client relationships • Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.• Instructed senior managers on appropriate employee corrective steps.• Elevated new business opportunities while implementing effective networking strategies.• Discovered and resolved complex employee issues that affected management and business decisions.• Experience delivering client-focused solutions to customer needs.• Proven ability to juggle multiple account management projects at a time,• while maintaining sharp attention to detail.• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot)• and MS Office (particularly MS Excel)• Develop new clients and maintain a good and healthy business relation with current clients.SPECIALTIES: B2B, Customer Satisfaction, Customer Service, Human Resources, Inventory Management, Logistics, Marketing, Merchandising, Performance Analysis, Profit, Procurement Recruiting, Retail, Retail Sales, Sales, Sales Training, Self-Starter.

• Experience in Business Development, HR Operations.• Proven competencies in team management and customer satisfaction including escalation, issue resolution and business process improvement.• Hands on expertise in Business Development, Strategy Development, Source Identification, Organizing Walk-ins, Account Management, Team Management, Market Research, Salary Survey, and Vendor Management skills.• Good Negotiation and Closing skills with strong emphasis on Client / Candidate Relationship Management.