Kunal Gupta Email & Phone Number

With over 21 years in IT services, I am a Director at NTT DATA, leading multi-million-dollar accounts in the finance, insurance, and infrastructure sectors. Currently pursuing an Executive MBA from Indian Institute of Management (IIM) Sirmaur, I leverage advanced management insights to drive strategic growth, client satisfaction, and operational excellence.At NTT DATA, I manage high-stakes engagements with budgets exceeding $10 million. My approach emphasizes data-driven strategies to optimize pricing and efficiency, recently transforming a $700K Fortune 500 insurance account from an irate client to a valued partner with a 30% margin increase. Known for my focus on client-centric solutions, I build strong, lasting partnerships and deliver measurable impact.Key Achievements1. Revitalizing Client Relationships: I resolved critical pain points for a major insurance client, enhancing satisfaction and driving a 30% margin improvement, underscoring my commitment to customized, results-driven strategies.2. Operational Efficiency: By establishing a PMO Center of Excellence and integrating RPA bots, I drove a 30% cost reduction and 15% year-over-year savings, achieving sustainable efficiency.3. Strategic Expansion: I managed a $15M data centre account expansion, achieving a 60% margin through resource optimization and successful contract renewals.4. Technology-Driven Transformation: Through RPA and platform upgrades, I reduced call volumes by 20% and increased revenue by 10%, showcasing the power of technology to enhance client outcomes.Bridging the Gap with UnchartedDuring my present MBA, I recognized a gap between academic learning and the skills needed in the corporate world. To address this, I created Uncharted: Embracing the Unknown, a platform dedicated to equipping MBA students with practical insights for their careers. I am passionate about speaking to students and young professionals as my way of giving back to society and guiding them to navigate the corporate landscape with resilience and adaptability. This commitment led to an invitation to speak at IIM Sirmaur, where I shared perspectives on tackling business challenges and embracing change. My work with Uncharted embodies my dedication to mentorship and social responsibility.SummaryAn MBA candidate at IIM Sirmaur and founder of Uncharted community, I am driven by a passion for impactful leadership, client success, and giving back. I look forward to bringing my blend of technical expertise, strategic insight, and dedication to innovation to a forward-thinking organization.