Kunal Desai Email and Phone Number

A data science company delivering AI-powered solutions to companies who want to leverage cognitive computing to accelerate and augment the business value.Data Advisory, AI Consulting, and AI Software Development are the focus areas for us. We work across Artificial Intelligence, Machine Learning, and Deep learning solutions platforms and have proven case studies in text analytics, computer vision, predictive analytics, and big data.Leading the Industry 4.0 revolution is a big part of our goal !!!

- Assisted in migration and stabilization of legacy ERP system for a distribution company to SAP- Redesign of a .NET based portal for 1000+ dealers (B2B) for real time information from order to dispatch and stock status and its integration with SAP using PI- Integration with 3rd party fully automated robotic warehousing system

- Managed multiple high-end business transformation projects for Fortune 100 clients; Annual revenue of over USD 18Mn and operation GM of over 75%. - Program Management (PMO) and Deployment - Team Development, QA and internal audits, program governance and meeting customer SLAs; Managing multi geography team of 150+. - Program Improvement - Implementing BPIs - Setting up and heading Marketing Automation COE, focused towards introducing industry best practices across existing and prospect clients - Customer Franchise - Garnering customer respect, confidence and creating "feel good" factor around eCLerx

- Managing all phases of Project Development to ensure user satisfaction, project continuity and internal consistency - Developing project schedules and processes to ensure user satisfaction, project continuity and the timely delivery of services - Client and Vendor Management - Ensuring compliance requirements . - Regular Project Reviews with the Customer and Circle Project Team to align Customer expectation, own Gaps and Monitor Progress. - Supervises and coordinates professional, technical, and non-technical staff by establishing performance measures, goals, objectives and priorities, providing direction and feedback, and ensuring assigned projects/tasks are completed accurately and by the specified due date - Prepares regular progress, project status and problem resolution reports regarding status of telecommunications construction plans - Evaluates overall and individual work performance to determine effectiveness in providing quality products within time and cost restraints

Key Projects Handled:• Global Cox & Kings IBE (Internet Booking Engine) & Ecommerce Web portals for B2C & B2B medium.• Delivery & execution of 6 global Ecommerce portals. o Responsible for 100% uptime and strict adherence to set SLA’s o Responsible for virtualizing all the portals across the global offices• Global Cox & Kings centralized Document Management System and Information Rights Management application, using Oracle WEM (Web Experience Management) framework and ECM (Enterprise Content Management) suite.• Global rollout of Cox & Kings and MasterChef Travel Ecommerce platform.• SAP ECC 7.0 evaluation and vendor finalization. Responsible for rollout of SAP across global offices• Handling and upgrading legacy applications across key global offices (US, UK, Australia)• Responsible for implementation and rollout of Cox & Kings Intranet booking System across all global offices.Job Profile: • Handling IT services for 6 global offices – USA, UK, Australia, Japan, Singapore, Dubai and integrated application budget of USD 5.0m.• Responsible for managing and heading the ODC (Offshore Development Center) for all Cox & Kings global offices, from India, with team size of 70+ resources.• Responsible for setting and implementing SOP’s and technology initiatives for global offices, under directives of the Global CIO and CEO.• Creation and maintenance of PID’s, Charter, Risk Register and ensure effective quality adherence.• Directed TIER I & II IT vendors and solution partners to ensure effective service levels and appropriate positioning of software components and solutions.• Initiate and manage Kick-off meetings (Multi geography, multi vertical) and coordinate with internal and external stakeholders.• Change management administration, risk analysis and management, Quality analysis and management, Resource & team management as well as Relationship Management with business partners and vendors.

Key Projects Handled:• Solution and end-to-end delivery of online setup for Barton’s Linen – USA.• End to end delivery for Online Fantasy Football portal for major US client.• Front end Retail POS solution and setup for major Indian apparel client.Job Profile: • Managing overall operations for executing projects involving scoping, initiating, high level design & architecture, resource mobilization, execution within cost & time parameters across the Applications and Infrastructure platforms.• Attained revenues of USD 1.3 Mn by providing one stop solutions to 3 major projects for Barton’s Linen, Online Fantasy Football set up and Indian home furnishing and linen store• Led a team of 3 for project management from initial to operational stage providing technology solutions with consultancy services, along with Tier II IT service vendors.• Presales activities for benchmarking of offered solutions.• End to end management in solution delivery to clients in terms of project initiation with current system studies, business process recommendations /& re-engineering, project planning, scheduling and tracking, configuration management, customized modeling, data migration, testing, training, commissioning of product package. • Managing vendors and solution partners for deployment of third party products and software components and integration of the same with the principal product and architecture.

Key Projects Handled:• Global Supply Chain Management System (SCMS).• SAP IS Retail ECC 5.0 Implementation across USA and India.• Strategic Report generation, Tracking & Optimization using SSRS and Cognos.Job Profile: • Lead team of over 60 resources for IT Applications development and delivery across India and USA offices. • Involved in Business Blueprint and implementation• Conducted workshops involving Purchasing, Logistics, Merchandising business heads of the company in order to prepare the blueprint documents.• Direct interaction and meetings with the Business Process owners to understand the existing business processes and the customer specific requirements.• Responsible for end-to-end delivery and management of Global SCM (Supply Chain Management) Project, handling budget of USD 1.0m.• Engaged in complete end to end implementation of SAP IS Retail ECC 5.0 with a budget of USD 16m for global rollout, in collaboration with Ernst &Young and SAP Americas• Involved in negotiations for group licenses for SAP IS Retail for group companies in USA and India.• Was responsible for leading the IT initiatives in conjunction with the increasing business across the US and India operations. Key Achievements:• Successfully reduced operating costs by 20%, through BPR (Business Process Re-Engineering), across various transitioned processes from USA, using IT processes and strategy as the business driver.• Achieved team stability with < 15% attrition• Design and development of end-to-end Retail Supply Chain Mgmt. ERP, from a legacy system in a timeframe of 4 months with an in-house development team of 4 members and 10 outsourced members on MS Technologies.• Successful implementation of front end point of sale “Triversity” across 300+ retail stores in the USA.• Established internal policies, processes and procedures as per ISO 9001:2000 standards and ensured registration and continued certifications through external audits.

Key Projects Handled:• SAP ERP 4.7 Pan India implementation• Business Intelligence and MIS CollaborationJob Profile:• Involved in Business Blueprint and implementation using ASAP methodology. • Creation and maintenance of PID’s, Charter, Risk Register and ensure effective quality adherence.• Conducted workshops with business heads and project sponsors of the company in order to prepare the blueprint documents.• Updating the Senior & CXO level executives on project progress, costs and deviations, if any.• Direct interaction and meetings with the Business Process owners to understand the existing business processes and the customer specific requirements.• Project Management with the SAP India who were the implementation partners for this project• Responsible for assisting business to integrate data from across the enterprise and transform it into business information to drive decision-making• Responsible to work with the individual departments and factories to define the functional and technical requirements for the BI System.

• System Analysis.• Co-ordination and management of the technical and design team.• Understanding client requirements.• Client Servicing in terms of user-training and online-query resolution.• Project Planning and Documentation.• Instrumental in the launch of various portals and CRM based applications

• System Analysis.• Co-ordination and management of the technical and design team.• Understanding client requirements.• Client Servicing in terms of user-training and online-query resolution.• Project Planning and Documentation.• Instrumental in the launch of various portals and CRM based applications