- Verification and validation of customer returns.- Issuing credit memos- Managed process transition- Onshore to Offshore- Escalations to resolve to invoice disputes.- Deductions management- Rebilling process to clients (Invoicing)- SAP FICO

- Accounts receivable – O2C- Connecting with US clients in regards to outstanding invoices- Resolving Invoice disputes and timely escalations- Meeting SLAs month on month basis- Worked cross-functional with Onshore team- Building record to report relationship with leadership- Credit Controlling

Family business established in Gurugram, Sunrise Store where I was responsible for :Maintaining records- Accounting & Book keepingProcurement to Pay & Inventory ManagementVendor managementTimely delivery of customer ordersInvoicing to customersAbout overall business operations of the store

Being a Sales and Marketing intern, I was committed to:- Connect with potential clients via Skype and email.- Assess customer needs and provide assistance and information on product features.- Follow and achieve department’s sales goals on a monthly basis.- “Go the extra mile” to drive sales- Conducting market research to identify new revenue opportunities.