Kunal Sharma Email & Phone Number

Digital Engineering | Engineering Quality | Reliability Analysis | Analytical Tools/Web Application Development & Deployment | Global Quality Issue Resolution | Project Management | Root Cause Analysis | Service Quality Management | Team Leadership | Technical Solutions | DocumentationDigital Engineering Specialist focused on reliability analysis, developing and deploying analytical tools across engineering and business ensuring methods drive business value, driving global quality issue resolution, and supporting sustainable energy solutions through technical oversight and collaboration. • Developing methods and tools to drive business digital engineering function. Driving adoption of tools and techniques across engineering and business ensuring methods drive business value.• Deploying tools in diverse engineering areas ranging from reliability, grid performance to structural analysis and beyond.• Providing digital engineering technical oversight by identifying potential analytic development opportunities on engines by supporting root cause analysis (RCA) of engine equipment’s issues/failures through investigations, inspections, analysis, validation of methods and site assessments.• Key contact providing insight into fielded product operation, maintenance (including part traceability), and sensing requirements.• Proficient in Python/SQL and support the software development and data scientists’ team.• Collaborating with Product Owners to design, develop, maintain, and manage advanced dashboards.• Contributing to the development of sustainable global energy solutions that help reduce the carbon footprint.

Mumbai Area, India

Global Service Engineering | Technical Services Support | Global Quality Issue Resolution | Project Management | Product Technical Services | Root Cause Analysis | Service Quality Management | Team Leadership | Technical Solutions | Documentation I was promoted to oversee services container and emissions platform and simultaneously render technical services support for global quality issues, product technical services, and special projects like T6 pre-chamber parts availability process simplification, fast & clean maintenance, and LSA generator. My role involved communicating top RCA status overviews to the INNIO global service team, channel partners, and customers on a monthly basis. I successfully improved service quality through technical solutions, removing defects, simplifying processes, documentation, etc., for faster task completion, cost avoidance, and sales opportunities. I significantly contributed to planning and providing engineering technical oversight to contractual and field services teams during planned outages.• Set up GTS Vouchering project – myPlant Debrief and led quarterly RCA communication calls from H2, resulting in enhanced service efficiency.• 75% alignment on GTS vouchering project next steps within team & digital stakeholders; 125% support deployment of GTS monthly dashboard. Deployed the tool within GTS employees and clarified all technical queries.• Created ST 99 final draft for T6 pre-chamber project in line with technology & services and Svc PN for CSA fleet and newsletter.• Selected to head various special project requests from the HQ and chair Clarke's bi-weekly meetings from the technical services side.• Provided complete inputs with few/no overdue for Quality projects with a focus on overall services target of €730M revenue and 45% CM.• Led T6 Supplier Vestas IC QC 2580 T6 Intercooler early failure/HT stage corrosion, QC 3229 T3/4 flat tappets packaging failures, QC 2600 Tx Lube Oil Test Standard as Tech Services expert.

Service Engineering Management| Channel Partners Management | Fleet Programs, Field Validations, Pilots | Cost & Quality Targets | Technical Risk Management | Fleet & Product Issues | Cross-functional Collaboration | Business-critical Issues | Commercial ExpertiseLed the team in prioritizing workloads and timely execution of work scope. Managing the execution of short & long-term countermeasures with the Service team and channel partners across fleet programs, field validations, pilots, etc., I maintained focus on meeting business costs of quality targets. My role involved quantifying and predicting regional business technical risks/emerging issues in the fleet. I managed additional responsibilities as an SME and defined, led, and participated in technical conferences to ensure successful technical meetings with customers and channel partners. Managing internal and external expectations, I met all business and end-customer requirements. I played a key role in sharing fleet and product-related issues with Engineering, Commercial, and Product Line teams and supported them in identifying new opportunities and developing innovative offerings. I capably addressed all business-critical technical issues and corrective/preventive actions while quantifying commercial exposures. • Executed long & short-term countermeasures assisted by a team of 6 Regional Product Service Engineers in India, Bangladesh, Pakistan, China, Japan, and Russia.• Developed 16 channel partners in the assigned regions on technical competencies, methods, and site activities.• Led quality issues like T6 Supplier Miba bearings failures, T6 valve guttering, T6 Supplier Piston liner scuffing, T4 valve sticking, Supplier LS high bearing temperature issue as Tech Services expert.• €2M cost savings by kicking off the T6 bearings bolt torquing fleet program in the regions and partners for 30K maintenance audit programs.• Appreciated for onboarding several MEATI customers on the INNIO customer portal.

Bengaluru Area, India

Product Service Engineering | Fleet Support | Gas Engines | Customer Service | Technical Issue Resolution | Fleet Reliability & Availability | Safety Management | Relationship Building/Management | Root Cause Analysis | Team Leadership & GuidanceI joined on board as Lead for Fleet Support and was promoted through various progressive roles and responsibilities to Team Lead to handle Product Service Engineering. Functioning as the Central Point of Contact on behalf of GE for Jenbacher gas engine customers, I attended to and resolved all technical issues raised by customers across various regions globally, ensuring reliability, availability, and safety of the installed fleet. Establishing and maintaining strong and cordial relationships with customers, I presented technical issues/requirements by understanding them thoroughly. • Led quality issues like with Supplier Cummins DIG 14x bearings failures, Elastic coupling Supplier Reich failures, T6F rubber coupling Supplier Reich failures, T6 gear train, T4 thrust ring wear, T6 actuator mixture leakages as Tech Services expert.• Achieved a trouble-free start of 34 T6 units with high appreciation from the customer. Rated ‘Excellent’ and facilitated by IEO (India Engineering Organization) on the ERD (Engineers Recognition Day) for ‘Customers determine our success Management award’ by the IEO President in Mar 2015.• Presented a demo to customers on myPlant/digital pilot and the value of analytics by sharing several proactive maintenance recommendations resulting in several customers in the region having their engines connected online to myPlant.• Resolved customer technical issues for the MEATI region along with China, Japan, America, India, Bangladesh, Pakistan, and Turkey.• Completed Green Belt and led all root cause analyses as RCA Lead.

Navi Mumbai

Power Plants Configuration | Customer Coordination/Liaison | Pre & Feasibility Studies | Techno-commercial Offers | Tender Documents | Technical Vetting | Generating Enquiries | Project Development | Cost-effective Solutions | Cross-functional Coordination | Cost EstimatesJoined company as Executive – Service and worked as field service engineer executing activities like engine overhauling, testing, trouble shooting, planning scheduling of spare parts etc. As Manager, was involved in configuring national /international power plants in India/ME by coordinating with the customer for site conditions. Providing direction to the team in conducting pre-feasibility /feasibility studies of power plants, I successfully configured, prepared techno-commercial offers with regard to configuration, feasibility studies, tender documents. I earned recognition for capably overseeing technical vetting of tender documents before & after filling up the tender, ensuring all activities by the team with strict adherence to national contract standards. As a Technical & Support Executive, my role involved configuring power plants in India based on sales inquiries and preparing pre-feasibility & feasibility studies of the project to identify viable, cost-effective solutions. Interacting with customers for technical and commercial matters, I successfully closed scope/order accordingly. By closely collaborating with Central Engineering for various technical activities, I ensured close liaison with consultants, infrastructure developers, industrial end users, and EPC contractors.• Collected, summarized, and updated cost estimates of power plant components for uniform and consistent costing by the team.• Oversaw all global sales proposal activities for global W-P as Proposal Manager in a global sales management organization.• Managed costing and estimation of the turnkey project and prepared detailed techno-commercial proposals against inquiries/tenders.

Kolhapur Area, India

Mechanical Engineering | Preventive Maintenance | Planning & Scheduling | Machinery& Instruments | Budgeting | Equipment Rectification/Troubleshooting | Safety Management | Power Plant Operation | Uptime & Reliability | Contract ManagementMy role as a Mechanical Engineer involved planning effective preventive maintenance schedules of various machinery and instruments. I played a pivotal role in preparing maintenance budgets and schedules. Identifying areas of obstruction/breakdowns, I recommended steps/measures to rectify equipment by applying various troubleshooting tools and techniques. I thoroughly monitored all activities related to safety and ensured efficient operation of the power plant.• Increased machine uptime/equipment reliability and reduced setup time, accomplishing all planned production targets.• Met all contractual commitments by conducting maintenance activities on the Wartsila 32 generator.

Bachelor Of Engineering - Be, Mechanical Engineering

Education record

Mba