LIMS Application Support, Labvantage LIMS,Total Chrome, Labware LIMS,PMS (Permission Management System),Empower(CDS-Chromatographic Data System),Laboratory Information Management System ,Non ERP Support,Life Sciences Domain, Pharmaceutical Domain, Manufacturing Industries Domain, Internet on Things (Industrial IOT) IIOT,IT,NPI Engineering Domain App Support.Customer end to end Support,L1+L 2 Support, Service now, Incident Management, Chance Management, Problem Management,Incident resolution,Supporting to US,UK,France, Germany, Shanghai, Chin countries.Application Support(16*5),oncall Support (24*7). Oracle SQL, Performing SQL Master Data Usage reports in Production Database,MDU queries based on requests received from the users and share reports to the user.JavaScript,Performing Weekly Manager Schedule reports in SQL Production Data base,Java,Python,User account creation, User account modifications modifying the existing user accounts like role, department, location...etc. Unlocking the user accounts, Disabling the user account if user no longer with the organization/client site based on the requests received from the Site SME or Admin or users.Playing vital role as Admin.

•(L1+L2)LIMS Support•Handling system administration of Labvantage/Labware LIMS•Providing end-to-end support, maintenance &monitoring at various sites (US, Spokane, Canada Thailand, China, Shanghai, Germany…) for Labvantage LIMS•Responsible for gathering the business requirements and capturing them in the form of Functional Specification document (Application Runbook, KBA, Training)•Worked on Service now ticketing tool (P1,P2,P3,P4,Critical,High,Moderate,Low tickets with in SLA) Incident Management, Problem Management, Change Management•Have knowledge in 21CFR11, GMP, GLP, GDP, GxP, Regulatory, IT Direct, Service now, Dashboard, Production Manufactory, Quality Control (QC, QA) Pharmaceutical industry•Worked in Labvantage LIMS troubleshooting RCA, Support and Enhancement activities•Sound Knowledge on Change control, LIMS (Laboratory Information Management System) basics, incidents•Focuses on meeting customer expectations ,working with a customer service mindset•Support Labvantage analysis, test lists and other Labvantage static data as need•Provide data for analysis utilizing queries and reporting tools•Strong interpersonal skills and desire to work in a highly collaborative environment•Solving the Customer issues, Client meetings •Arranging teams calls with customers for understanding the issues, Mail communication to the Users /Customers•Domain: NPI Engineering Domain App Support (Lab tools)•Renewed SSL/TLS Certificates and Installation/Uploading/Binding the certificate for the Applications coordination with DCN team, Operation team•Monthly post patching activity for the applications, , Catch point alert, Application health check-up, To-Do list monitoring, Bartender for printers, Restarting the Jboss. SQL, JavaScript•Application Servers, windows, Linux and DB servers, AWS Servers•Worked on 7 new transition application with SME,arranged KT to onshore ,offshore team•Have superior problem-solving and communication skills, highly organized &flexible.

• Responsible for Execution and Implementation of Laboratory Information Management System (LIMS).• LIMS- (Lab ware Software 6.0) Performance Qualification and Validation in Static and Production Environment.• Handling of QMS events - Change Control, OOS, Deviations in Track wise Software.• Preparation and Uploading of SOP’s through Track wise.• Responsible for Execution and Implementation of QADMS (Quality Assurance Document Management System).• Performance Qualification and Validation of QADMS (NEWGEN)• Responsible for investigation, review and closure of analytical incidents, OOS and Deviations• Responsible for implementation of CAPA and ensuring its compliance. • Responsible for internal audits, customer audits, regulatory audits and audit compliance• Responsible to perform and review of CSV (Computer System Validations) of laboratory instruments.• Ensure review and approval of Analytical Compliance.• Training Coordinator from the Quality control Department.

IPD

▪ To monitor and maintain all Working Standards with respect to the valid period and to qualify Pharmacopeial standards against Reference Standards.▪ Maintaining Stability chambers (OSWORLD & THERMOLABS).▪ Monitoring of stability samples charging and withdrawal as per stability schedule, stability testing of New drug substances products as per ICH Q1A.▪ Perform complete wet and instrumentation analysis of Stability samples and regular plant batches. ▪ Planning & Implementation of New stability studies as per ICH Guidelines.▪ Handling and Executing all Calibration activities of laboratory instruments ▪ Identifying unsafe working practices as per GLP requirementSkills: Pharmaceutical Industry · UV/Vis · Microsoft Excel · PowerPoint · Microsoft Word · Teamwork · HPLC- Chromelen · HPLC-Schimadzu · STP ·

Spent time for Government jobs