Kunj Patel Email & Phone Number

Kitchener, On, Ca

Mississauga, Ontario, Canada

Mississauga, Ontario, Canada

• Design, develop and document application test strategies, test plans and test cases based on software requirements and technical specifications for all SOTI’s product offerings• Create, implement, and maintain test coverage for SOTI’s Web and Mobile applications.• Worked with the team to define the project's testing methodology and manage the testexecution for small to large sized projects• Worked collaboratively with test teams composed of staff drawn from various IT… Show more • Design, develop and document application test strategies, test plans and test cases based on software requirements and technical specifications for all SOTI’s product offerings• Create, implement, and maintain test coverage for SOTI’s Web and Mobile applications.• Worked with the team to define the project's testing methodology and manage the testexecution for small to large sized projects• Worked collaboratively with test teams composed of staff drawn from various IT, business unitsand 3rd party resource providers• Maintained the facilitator role for the testing team; keep team focus on tasks at hand and clearroadblocks• Lead and monitor the testing execution for each sprint (Agile) or testing phase• Prioritize testing tasks, scenarios and test cases and track and report on testing activities• Conduct exploratory testing (ad-hoc) on SOTI's applications during development (TDD).• Followed the overall QA process improvements to ensure consistency and standardizationacross product lines. Show less

Mississauga, Ontario, Canada

Mississauga, Ontario, Canada

Mississauga, Ontario, Canada

Mississauga, Ontario, Canada

• Solved customer queries related to the different software products via telephone, email and customer portal• Helped as a technical lead for registration process of the annual year end-user and OEM conference hosted in Toronto - SOTI Sync 2019 • Worked closely with the developers for reporting bugs encountered by the customers and business partners using JIRA as a software tool• Analyzed Amazon cloud servers by working closely with the AWS cloud team whenever they face… Show more • Solved customer queries related to the different software products via telephone, email and customer portal• Helped as a technical lead for registration process of the annual year end-user and OEM conference hosted in Toronto - SOTI Sync 2019 • Worked closely with the developers for reporting bugs encountered by the customers and business partners using JIRA as a software tool• Analyzed Amazon cloud servers by working closely with the AWS cloud team whenever they face downtime• Monitored over 5000 cloud servers to action alerts meeting the SLA standards• Worked closely with Salesforce team to implement changes to the product based on newer versions launched• Recognized as the SOTI Certified MobiControl v15 Expert on 2nd October 2019 by the SOTI Academy Show less

Toronto, Ontario, Canada

• Assisted students with learning in difficult Computer programming concepts• Reported to the coordinator about the student’s performance• Assisted faculties with in-class learning help that some students need• Carried out one-to-one counseling with students having problems in learning• Helped students achieve a better grade by constantly motivating to study• Held training sessions for peers*Peer Tutors requires a GPA standing of more than 80 (Currently 87)