Josh Kunselman, Cspo, Csm, Aic, Plg Email & Phone Number

Dallas, TX, US

On a mission to redefine the post-acute care experience with cutting-edge technology solutions. I am at the helm of promoting an intuitive mobile application tailored to the unique demands of post-acute care clinicians. My role involves steering the product from MVP to a fully fledged tool that has clinician delight as its true north. I have the privilege.

Dallas, TX, US

Experienced Product Owner focused on developing an MVP for a cutting-edge, intuitive mobile app tailored for post-acute care. Expert in crafting an offline-first solution to ensure uninterrupted patient care, prioritizing clinician engagement and satisfaction. Committed to delivering a user-centric product that enhances healthcare delivery and outcomes.

Clearwater, Florida, US

In a versatile role that bridged Business Analysis, Project Management, and serving as the Interim Director of IT, I have dedicated myself to advancing healthcare excellence through technology and process improvement. My core competencies include:Eliciting requirements for a wide range of initiatives, from regulatory compliance to process enhancements and.

Experienced Implementation Project Manager with a strong background in leading EHR/EMR applications' deployment and user training. Proficient in designing and executing robust implementation strategies that engage end-users and ensure successful project task completion. Passionate about driving healthcare innovation by enabling users to seamlessly.

New York, NY, US

• Dynamic Business Account Manager at American Express with a proven track record of empowering high-value clients to uncover untapped potential and optimize their financial strategies. Expert in leveraging AMEX's.
• Increased total portfolio growth 24% year over year.
• Sustained strong revenue gains in a B2B sales environment, despite a fiercely competitive and declining market.
• Cultivate relationships with C-Level Clients with annual revenue of $500,000 to $50 million dollars annually.
• Member of pioneering sales team that raised revenue from 440 Million to 1 Billion dollars in twelve months.

Tampa, FL, US

• Top performer exceeding monthly sales goals in excess of 50%
• Valued member of record-breaking sales team with a 40% gain, leading to 1M accrued sales, in the month of March
• Proven selling and negotiating skills which maximize customer value and profit realization

Basking Ridge, NJ, US

• As a Supervisor at Verizon's Network Service Center, I've honed expertise in managing operations, ensuring swift restoration of communication services from OC-192 to DS0, and maintaining excellent customer service..
• Implemented new attendance policy outlining management of attendance steps, documentation, and disciplinary procedures.
• Implemented the TL 9000 Quality Management System, successfully passing all quality audits and gaining certification for the region.
• Developed a comprehensive recognition plan, which improved employee team rapport, attendance, training packages, and processes to bridge workgroups toward common goals.
• Lead sales initiative among team members resulting in a gain of $14,000 dollars during the first quarter.

Basking Ridge, NJ, US

• Identified and defined opportunities to improve efficiency through automation of systems, interfaces and implementation of process improvements; resulting in an initial multimillion dollar savings and ongoing savings.
• Exemplified clear communication with clients, multidisciplinary teams and software development teams; providing increased productivity and efficiencies resulting in decreased expenditure and increased revenue.
• Documented process changes and training materials, held training webinars and classes for seamless implementation resulting in no user downtime.
• Evaluated multidimensional and complex problems for customers to assess the source of a problem and determine a means by which a solution could be obtained; working with cross functional groups in order to solve the.

Basking Ridge, NJ, US

• Gathered and analyzed customer data and unearthed and resolved issues; devised courses of action for customer complaints and developed solutions to problems, while ensuring delivery of quality service.
• Executed root cause analysis establishing a national quality matrix, reviewing results with managers of reporting employees which provided them with an avenue for coaching and quality improvements Circuit Layout Record.
• Resolved Meetpoint issues with Local Exchange Carriers (LECs), improving the provisioning time resulting in on time service delivery.
• Project managed large telecommunication projects including Synchronous Optical Network (SONET) and lower level services; resulting in reclaimed facilities leading to hundreds of thousands of dollars in capital savings.

Master Certificate In Business Analysis, Business Analysis

Bseet, Engineering