• Streamlined client follow-up processes by implementing an automated CRM system, enabling the team to manage 10% more inquiries and reduce follow-up backlog by 20%• Conducted a competitor analysis using Google Ads tools to uncover market gaps and opportunities; executed campaigns targeting underserved audiences, achieving ~35% increase in ROI• Developed an integrated content calendar to align SEO strategies with social media campaigns, achieving a 45% increase in website engagement and generating 500+ leads in the first month• Spearheaded social media advertising initiatives, leveraging advanced audience targeting and A/B testing to drive ~20% increase in customer acquisition and ~10% improvement in ad spend efficiency• Onboarded major insurers, including Medicaid, expanding patient accessibility by ~25%; coordinated with closed panels like Kaiser Permanente to secure future enrollment opportunities

• Conducted market research, presented industry trends, and performed KPI analysis for healthcare technology clients, driving data-driven initiatives for enhanced market positioning• Resolved COVID-19 related business challenges, including leading the creation and successful execution of a well-received return-to-office plan for 7+ teams; prioritized employee concerns and incorporated feedback• Assessed energy accessibility disparities in low-income and minority customers, uncovering unique needs• Led a DEI collaboration with 10 organizations, connecting disadvantaged individuals to energy assistance, community grants and public areas with electricity; achieved ~15% reduction in monthly energy costs

• Initiated and implemented change management strategies to enhance the adoption of new construction contract standards and procedures for gas stations, resulting in a 30% reduction in project costs and a 15% decrease in division CapEx.• Managed a 30-member interdisciplinary team in conceptualizing and implementing 160 strategic energy initiatives in Thailand• Generated Excel and Powerpoint reports to conduct trend analysis and competition research, identifying target markets to optimize the project timeframe by redesigned the end-to-end construction procedures, resulting in a 25% decrease in construction time and a $20 million increase in profit• Conducted ROI and payback analysis to assess a project’s financial feasibility, optimizing resource allocations, project cost, and project duration• Uncovered operating and financial inefficiencies in construction protocols; collaborated with contractors and PMs to devise new protocols, reducing OpEx by over $7M• Appointed as a Contract Management Committee to streamline and approve contracts from 8 departments and support over 50 employees, showcasing effective teamwork and integrity in managing interdepartmental processes

• Established and implemented a standardized company-wide construction cost estimation protocol,enhancing accuracy and reducing redundant work• Reviewed bill of quantities and more than 250 change orders for a hotel construction project and eliminated redundant works, saving over $30 million in cost• Orchestrated a $35M condominium construction project; served as a liaison between contractors and customers to ensure timely completion within budget• Negotiated with venders and contractors, achieving a cost reduction of over 10% for a $1M restaurant project

• Developed detailed simulations using VISSIM software to model traffic flow and optimize signal timings at critical intersections, reducing average travel time for commuters by 15%.• Conducted comprehensive TIA for 5 high-rise buildings in Bangkok, analyzing traffic patterns and projected impacts on surrounding roadways, resulting in recommendations that reduced congestion by 20% during peak hours.• Conducted in-depth traffic flow simulations using advanced software to analyze high traffic areas in Bangkok, including the CBD, resulting in the identification of potential infrastructure improvement projects that could reduce congestion by 15%.

• Analyzed historical maintenance data and current flight schedule for Suvarnabhumi airport to design a comprehensive runway maintenance plan, resulting in a 20% decrease in runway closures and disruptions.• Collaborated with cross-functional teams to develop and implement a preventative maintenance plan for runway and taxi-way, reducing the number of emergency repairs by 30%.