As Digital Marketing Manager I was responsible for the following:• Strategized, developed, and managed organic and paid digital marketing across Adwords, PPC campaign, Instagram, and Facebook, with a monthly budget of £30,000, generating monthly revenue of £5,55,000 to £6,00,000.• Strategized and managed weekly email campaigns which were sent to a customer list of approx. 1,00,000, generated a monthly revenue of £65,000 and improved retention by 17%.As Project Manager I was responsible for the following:Amazon Account Manager:• Strategized and managed Brand Registry for our international client• Researched and was thoroughly involved in designing brand shop and product description pages. • Strategized, Developed, and managed organic and paid amazon campaigns.Website design and Re-Design, Project:• Responsible for research and website designing, including redesigning of pages, reporting, and fixing of errors, testing on multiple devices (Mobile, iPad, Apple, Android), and getting them implemented on live site.• Researched, managed, and designed a brand new B2B e-commerce website for the client’s private label brand.Weekly Promotion Newsletter:• Researched and shortlisted products for the newsletter with buying and marketing team.• Designed and managed weekly email campaign sent to a list of more than 1,00,000+ active customers.Social Media Promotions: Facebook, and Instagram:• Strategized, designed, and managed content for the client’s social media pages, including product research and shortlisting, finalizing content going live, researching new content ideas, and get them executed.• Strategized and managed organic and paid marketing campaigns generating over £50,000 - £55,000 per month in revenue.

Offshore Customer Support Team Setup:• Hired and trained a 4 people team for our UK- based client for inbound calls, helping customers with their queries related to their orders.• The team successfully handled 100+ calls, 40-50 Live chats, and 70-80 customer emails per person per day within a time span of 3 months.

Managed Amazon FBA (Fulfilled by Amazon) and FBM (Fulfilled by Merchant) for Home Décor and Fitness Private label brands which were exported from India for US and European markets:• This included shortlisting of products and suppliers, Logo and graphics designing, trademark registration, managing logistics operation, strategizing advertisement campaigns and Brand registry.

Custom Software Development:• Strategized and developed complete roadmap of customer requirements, helped to plan, set milestones and deliverables.• Hired and managed a team of software developers and web designers.• Tested and delivered set milestones which helped to deliver the complete software 1 month earlier than the set deadline.Quarterly Catalogue design Project: • Researched, conceptualized, and worked with the design team for cover and internal pages, with purchase and sales team to shortlist products and worked closely with client till delivery of catalogue in target time.Website Testing and Improvement:• Responsible for research and website designing, including redesigning of pages, reporting, and fixing of errors, testing on multiple devices (Mobile, I-Pad, Apple, Android) and getting them implemented on live site.Marketplace Management:• eBay: Strategized, developed, and managed organic and paid amazon campaigns, resulting in £1,00,000 - £1,25,000 revenue per month.• Amazon: Strategized, developed, and managed organic and paid amazon campaigns, resulting in £2,25,000 - £2,35,000 revenue per month. Website Graphic Designing: • Weekly web Banners design, product images editing/update for client’s e-commerce website, designing monthly hot deal e-leaflet and weekly newsletter.

Website Redesign and Technology Upgrade:• Actively involved in restructuring and redesigning the complete website, creating new and improved category structure, and importing product catalogue with 50,000 products having SEO friendly titles and description.• Upgraded an e-commerce website running on .net technology to MVC .net on client demand.Quarterly Catalogue design Project: • Researched, conceptualized, and worked with the design team for cover and internal pages, with purchase and sales team to shortlist products and worked closely with client till delivery of catalogue in target time.Hiring, Training, and Team Development Project:• I was responsible for hiring:a) Data Entry Operatorsb) Category Managersc) Graphic Designerd) Web Designers Created Job descriptions, posted job openings, managed candidate interview,s and selection and was responsible for training the selected candidate for our UK-based client.Brands and Inventory management:Worked with a team of 8 data entry operators for importing the latest product catalogue and making SEO friendly product titles, descriptions, and images.

As a Graphic Designer, I was responsible for• Weekly web Banners design, product images editing/update for client’s e-commerce website, designing monthly hot deal e-leaflet and weekly newsletter.

As a Data Entry Operator, I was responsible for:• Adding product catalog to our client’s website with a target of 100 products per day, for managing product category structure, links, and images.