Samuel Kuo Email & Phone Number

Seattle, Washington, United States

I audited my team's use of Salesforce, ByAllAccounts, and Tamarac and phased out inactive accounts to save over $1200. I also wielded some creative freedom in creating visual assets to summarize clients’ estate distribution plans that made it easy for them to digest. Exploring the competitive landscape of wealth management in an HR project also helped me in building a spreadsheet for potential recruits, mergers, and acquisitions for the Brighton Jones Get People team.

Seattle, Washington, United States

As the liaison between the public and administration, I tactfully intercept calls and walk-ins. I connect students and visitors to campus resources and must be ready for any odd or emergency situations. I also enjoy organizing the mail room to improve mail-related work efficiency for faculty. When short-staffed, I adapt by rotating between the Main Office and Advising Office to maintain duties on both ends.

Remote

Due to the massive amounts of unemployment claims that have flooded the ESD these past months, my intern team and I have been individually reviewing 1700+ documents per week to speed up the distribution process for claimants. The ESD's internal software is not easy to understand right away, but with proper training, practice, and support we are now equipped with the ability to troubleshoot within the scope of our work.

Seattle, Washington, United States

This was one of the most candid consulting experiences I have been involved in. I was on a student team mentored by faculty and industry professionals to engage a small business in Seattle. I conducted primary and secondary research to confirm target markets and find untapped markets. Using framework analyses, I was able to provide a final recommendation for the business during the engagement.

Greater Seattle Area

J.Crew was a fun and professional place to work. I enjoyed providing customer service by offering styling advice and item-retrieval to meet customer demands. I also learned how to operate the cashwrap for many types of transactions including: purchases, returns, pickups, inventory checks, credit card applications. I managed to improve workplace efficiency during opening and closing shifts.

Vancouver, Wa

In this fast-paced environment, I worked closely with lead cashiers and supervisors to assess customer purchases and optimized packing order. I quickly picked up tips on minimizing weight damage for 20+ bulk transactions per hour and maintained customer satisfaction. Another big part of this job was to infer the customer needs before their realization to provide seamless service.

Vancouver, Wa