Education Services Manager
Current• Oversee bookings and resource allocation for enrichment workshops at primary, secondary, and tertiary educational levels in Singapore. • Spearheaded the development of a custom booking resource allocation system, collaborating closely with a vendor throughout the Software Development Life Cycle. • Implemented Robotic Process Automation with UIPath to enhance data entry and testing processes. • Managed Moodle LMS for the Young Scientist Badge online learning platform, which earned the Innergy Award (Silver) from the Ministry of Education. • Led data management for the Education Programmes Department, encompassing form design, report format creation, data cleaning, monthly management reporting, and dashboard development for data visualization. • Supervised teams handling booking inquiries, e-instructional design, and data analytics interns. • Acquired technical skills in UIPath for Robotic Process Automation, Grafana for AWS server monitoring, Moodle for learning management system, and QlikSense for data visualization.