Kim Urquhart, Cdp, Cala Email and Phone Number
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QUALIFICATION SUMMARY Detail-oriented healthcare professional with extensive experience in delivering exceptional customer services and managing general operations to optimize healthcare outcomes. Well-versed in formulating and executing impactful strategies, organizing multiple events, establishing enduring relationships with stakeholders, and ensuring adherence to relevant standards. Capable of assessing patient condition, conducting regular check-ups, coordinating with physicians, writing assessments, and attending meetings to provide top-notch services. Expert in supervising staff, monitoring performance, providing required training, and maintaining schedules. Excellent communication and interpersonal skills to collaborate and understand personnel needs.AREAS OF EXPERTISEHealthcare Operations Management | NJ CALA licensed | Certified Dementia Practitioner | Hospice | Client Service & Support | Strategic Planning & Execution | Business DevelopmentMarketing & Community Outreach | Program Development | Team Building & Leadership | Regulatory ComplianceStaff Training & Development | Process Improvement Initiatives | Cross-functional Coordination | Fundraising | Relationship Building
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External Case Manager LiaisonChristian HealthNew York, Ny, Us -
Director Of Community RelationsLife Source Hospice New Jersey Aug 2023 - PresentOradell, New Jersey, United States -
OwnerAmerican Safety Training Aug 2001 - Present• Principal owner of consulting agency that provides safety training courses to public and private venues.• Marketing, sales, advertising and networking for business growth.• Responsible for accounts receivable and payable, maintaining financial software.• In depth customer service, complaint resolution, customer satisfaction.• Monitor instructors, complete all paperwork, issue cards, schedule courses.We are a complete safety training consulting and sales company… Show more • Principal owner of consulting agency that provides safety training courses to public and private venues.• Marketing, sales, advertising and networking for business growth.• Responsible for accounts receivable and payable, maintaining financial software.• In depth customer service, complaint resolution, customer satisfaction.• Monitor instructors, complete all paperwork, issue cards, schedule courses.We are a complete safety training consulting and sales company providing the following training courses:CPRFirst AidBloodborne PathogensCPR realted item salesFirst Aid supply salesWe provide on site training to corporations, physician offices, dental offices, school districts, ambulance corps, police departments, nursery schools, daycare centers, community groups, church organizations, and private courses.For additional information email: americansafetytraining@gmail.com Show less
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Hospice Community LiaisonSuncrest Hospice Aug 2022 - Jun 2023Parsippany, New Jersey, United StatesMarketing Liaison responsible for assisting the organization in the development and implementation of its marketing, business development and public relations plans. Accomplished through developing, maintaining and expanding marketing channels to the professional community, healthcare professionals and the industry.Identify all local influence centers (hospitals, nursing homes, assisted livings, rehab & respite centers, physician offices) to create referral sources.Assist with… Show more Marketing Liaison responsible for assisting the organization in the development and implementation of its marketing, business development and public relations plans. Accomplished through developing, maintaining and expanding marketing channels to the professional community, healthcare professionals and the industry.Identify all local influence centers (hospitals, nursing homes, assisted livings, rehab & respite centers, physician offices) to create referral sources.Assist with business development per marketing strategy.Assist clinical team with the referral and evaluation process with potential patients/families.Education of patients, families, referral sources and community on hospice services.Attending of conferences and networking events with other healthcare professionals to foster relationships to develop new business.Assist with development of various marketing methodsMaintain collaborative relationships with organizations for patient support.Maintain and develop contracts with public and private agencies as a resource for patients and families. Show less -
Hospice Volunteer Services & Community Outreach ManagerAccentcare, Inc. Jan 2017 - Aug 2022Greater Boston Area▪ Grow, sustain, and supervise volunteer department for the Southcoast of MA.▪ Instructs volunteer orientation training, completes on-boarding process, maintains volunteer personnel files.▪ Development and implementation of “Tuck-in calls” program for patients and families of hospice program.▪ Organize recruitment and retention efforts to fill needed volunteer opportunities.▪ Assess the need for volunteer services with patient, family, caregiver, and hospice team. Schedules… Show more ▪ Grow, sustain, and supervise volunteer department for the Southcoast of MA.▪ Instructs volunteer orientation training, completes on-boarding process, maintains volunteer personnel files.▪ Development and implementation of “Tuck-in calls” program for patients and families of hospice program.▪ Organize recruitment and retention efforts to fill needed volunteer opportunities.▪ Assess the need for volunteer services with patient, family, caregiver, and hospice team. Schedules volunteers.▪ Works independently while maintaining team dynamic and communication.▪ Maintains statistics for regulatory compliance as Quality Assurance and Improvement Committee Member.▪ Conducts annual training of mandatory topics as well as annual volunteer evaluations.▪ Coordinates support/education volunteer monthly meetings.▪ Contributes to weekly (IDT) interdisciplinary team meetings.▪ Actively participates within Massachusetts Hospice Federation.▪ Collaborates and develops community presentations and community events with Liaisons. Show less -
Training Center FacultyThe Valley Hospital Feb 2002 - Sep 2017Paramus, NjTraining Ceter Faculty for The Valley Hospital community training center. The Training Center provides BLS / ACLS / PALS training. I teach BLS which includes; CPR, First Aid and Bloodborne Pathogens courses programed by American Heart Association. I monitor instructors to ensure skills as well as teach the CPR instructor program.
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Volunteer CoordinatorCompassus Hospice (Formally Life Choice Hospice) Feb 2013 - Feb 2017Paramus, Nj• Develop, maintain, and supervise volunteer department covering ten counties of Northern New Jersey.• Present volunteer orientation training, maintains personnel files, and annual evaluations.• Served on national volunteer department task force, redesigning volunteer orientation training program.• Organize recruitment and retention efforts.• Assess need for volunteer services with patient, family, caregiver and hospice team.• Work independently while maintaining team… Show more • Develop, maintain, and supervise volunteer department covering ten counties of Northern New Jersey.• Present volunteer orientation training, maintains personnel files, and annual evaluations.• Served on national volunteer department task force, redesigning volunteer orientation training program.• Organize recruitment and retention efforts.• Assess need for volunteer services with patient, family, caregiver and hospice team.• Work independently while maintaining team dynamic.• Maintain statistics for regulatory compliance, Quality Assurance and Improvement committee.• Conduct annual training of mandatory topics.• Coordinate support/education meetings.• Contribute to weekly interdisciplinary team meetings.• Actively participate in local, regional, and state organizations.• Attend networking meetings and events. I ensure to place volunteers in the appropriate settings, whether in a home, nursing home or assisted living. I maintain contact and relationships with volunteers.Life Choice was purchased by Compassus Hospice in 2016 Show less
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Volunteer CoordinatorCompassionate Care Hospice Dec 2009 - Feb 2013Fairlawn, NjI oversaw and managed the volunteers department. Recruitment, interviewing, retention of volunteers. Orientation and ongoing training of volunteers. Managing volunteer personnel files. Volunteer hours documentation and reporting. Placing volunteers in appropriate settings. Maintaining contact and relationships with volunteers. -
AdministratorYour Theapy Center (Formally First Step Achievements) 2008 - May 2009Hawthorne, Nj▪ Responsible for management, operations, financials, interviewing, hiring of new employees for a company serving special needs children (developmentally disabled), adolescents and adults.▪ Development, implementation and enforcement of all policies and procedures.▪ Planned of all aspects of facility including, but not limited to, scheduling, managerial, operational, sales and fiscal reporting.▪ Ensured all personnel were assigned duties based on education, training, competency, and… Show more ▪ Responsible for management, operations, financials, interviewing, hiring of new employees for a company serving special needs children (developmentally disabled), adolescents and adults.▪ Development, implementation and enforcement of all policies and procedures.▪ Planned of all aspects of facility including, but not limited to, scheduling, managerial, operational, sales and fiscal reporting.▪ Ensured all personnel were assigned duties based on education, training, competency, and job description.▪ Ensured all staff received orientation and staff education and performed other HR related tasks.▪ Maintained relationships and communication with community resources as well as patients.▪ Oversaw purchasing of all supplies including medical supplies.▪ Served as HIPAA Officer and Compliance Officer.▪ Provided necessary training courses as needed for employees.▪ Sales and marketing of company.▪ Served as a liaison with outside vendors for purchasing, marketing, advertising, and networking. Show less
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Assistant AdministratorFirst Step Achievements 2006 - 2008Hawthorne, Nj▪ Responsible for management, operations, financials, interviewing, hiring of new employees for a company serving special needs children (developmentally disabled), adolescents and adults.▪ Development, implementation and enforcement of all policies and procedures.▪ Planned of all aspects of facility including, but not limited to, scheduling, managerial, operational, sales and fiscal reporting.▪ Ensured all personnel were assigned duties based on education, training, competency, and… Show more ▪ Responsible for management, operations, financials, interviewing, hiring of new employees for a company serving special needs children (developmentally disabled), adolescents and adults.▪ Development, implementation and enforcement of all policies and procedures.▪ Planned of all aspects of facility including, but not limited to, scheduling, managerial, operational, sales and fiscal reporting.▪ Ensured all personnel were assigned duties based on education, training, competency, and job description.▪ Ensured all staff received orientation and staff education and performed other HR related tasks.▪ Maintained relationships and communication with community resources as well as patients.▪ Oversaw purchasing of all supplies including medical supplies.▪ Served as HIPAA Officer and Compliance Officer.▪ Provided necessary training courses as needed for employees.▪ Sales and marketing of company.▪ Served as a liaison with outside vendors for purchasing, marketing, advertising, and networking. Show less
Kim Urquhart, Cdp, Cala Skills
Kim Urquhart, Cdp, Cala Education Details
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Healthcare Management -
Psychology & Substance Abuse Counseling -
Sociology -
Social Sciences
Frequently Asked Questions about Kim Urquhart, Cdp, Cala
What company does Kim Urquhart, Cdp, Cala work for?
Kim Urquhart, Cdp, Cala works for Christian Health
What is Kim Urquhart, Cdp, Cala's role at the current company?
Kim Urquhart, Cdp, Cala's current role is External Case Manager Liaison.
What is Kim Urquhart, Cdp, Cala's email address?
Kim Urquhart, Cdp, Cala's email address is ki****@****are.com
What is Kim Urquhart, Cdp, Cala's direct phone number?
Kim Urquhart, Cdp, Cala's direct phone number is +126778*****
What schools did Kim Urquhart, Cdp, Cala attend?
Kim Urquhart, Cdp, Cala attended Bellevue University, Ramapo College Of Nj, State University Of New York At Albany, Rockland Community College.
What are some of Kim Urquhart, Cdp, Cala's interests?
Kim Urquhart, Cdp, Cala has interest in Networking, Social Services, Health Care Adiministration, Marketing Training Courses, Civil Rights And Social Action, Volunteers, Education, Management Training, Peosha, Safety Training.
What skills is Kim Urquhart, Cdp, Cala known for?
Kim Urquhart, Cdp, Cala has skills like Healthcare, Training, Community Outreach, Hospitals, Cpr Certified, Public Speaking, Healthcare Management, Recruiting, Teaching, Palliative Care, Fundraising, Program Development.
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