• Designed and implemented cloud-based solutions based on market research and competitive analysis that contributed to the client’s enhanced market positioning and a 20% increase in sales outcomes for the firm.• Managed the end-to-end lifecycle of cybersecurity IT infrastructure projects, resulting in 30% improvement in clients’ overall security posture and compliance with required industry standards such as HIPPA, NIST, SOX, and ISO 27001. • Oversaw strategic internal projects to align company objectives with technological advancements and vendor partnerships, enhancing product offerings and competitive positioning in the cybersecurity market.• Directed comprehensive IAM and Cybersecurity Maturity Assessments, identifying critical vulnerabilities and leading the development of strategic product roadmaps to enhance cybersecurity capabilities and compliance.• Provided expert leadership in Privileged Access Management (PAM) implementations, driving product enhancements to meet evolving market demands and ensuring compliance with industry standards.• Pioneered the adoption of End Point Manager (EPM) and facilitated Proof of Concept (PoC) projects, evaluating product effectiveness and influencing future product development based on client feedback and technical performance.• Defined and tracked KPIs to monitor the effectiveness of technology initiatives and team performance in project operations.

• Provided insights on enhancing the user experience of digital products or services.• Interacted with Sales, Marketing, and Customer Finance to understand demand forecast drivers and predict customer demands.

• Led initiatives for business process automation to enhance operational efficiency, contributing to a 15% cost reduction for CVS Health through faster delivery of health plan data migration.• Designed multiple robotic process automation (RPA) tools for server and desktop applications via UiPath, writing use cases and backlog grooming for detailing user stories and continuous improvement.• Directed transition from Waterfall to Agile methodology to improve quality and risk management of project operations.• Organized and managed training sessions of the new technology for new application users to enhance client satisfaction.• Tested user stories and worked with functional team to monitor and evaluate product performance against client’s requirements.

• Obtain requirements for Medicare-D/Medicaid for migration of health plans and understand the life-cycle of a claim and how it's adjudicated and processed in the system. • Work with the client to obtain BRD's, analyze them and write FRD's

• Closely working with all horizontal partners globally and to drive them with fulfillment in order to avoid losing the position or revenue leakage.• Working closely with Client Partners and Engagement Partners on resource forecast and collating all our demands. • Managing ramp downs for onsite and offshore resources and releasing them in the respective internal portals and also socializing them across the business unit.

• Developed custom Amazon Alexa skills on AWS.• Involved in preparing release notes for IDMAPI, APIGW and COMMONAPI microservices for deployment in different environments.• Development POC on RESTful services with Apache CXF.