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Kurt Chen Email & Phone Number

Medical Interpreter at LanguageLine Solutions
Location: Taipei, Taipei City, Taiwan, Province Of China 7 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Medical Interpreter
Location
Taipei, Taipei City, Taiwan, Province Of China
Company size

Who is Kurt Chen? Overview

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Kurt Chen is listed as Medical Interpreter at LanguageLine Solutions, a company with 8780 employees, based in Taipei, Taipei City, Taiwan, Province Of China. AeroLeads shows a matched LinkedIn profile for Kurt Chen.

Kurt Chen previously worked as Member Experience Advocate at Forma and Customer Success Associate Manager at Snapask. Kurt Chen holds Bachelor'S Degree, English Language And Literature, General from Shih Hsin University.

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LanguageLine Solutions

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Profile bio

About Kurt Chen

• Account Management • Project Management • Business Development • Customer Success• Users behavior • Strategy Planning

Current workplace

Kurt Chen's current company

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LanguageLine Solutions
Languageline Solutions
Medical Interpreter
Employees
8780
AeroLeads page
7 roles

Kurt Chen work experience

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Member Experience Advocate

Taipei City, Taiwan

  • Worked front line to assist members with inquiries regarding their benefit programs both pretax and post-tax accounts
  • Worked closely with Product Team to roll out new features on Health Spending Account platform. Collected feedback on product refinement.
  • Assisted clients and members from top-tier pool by prioritizing inquiries to meet the target on average less than 24 hours response time
  • Identified a blind spot on current SOP that’s causing more inbound and taking more resources on solving rather than creating a positive user experience from an early stage. Initiated a project to implement a step to.
Sep 2022 - Mar 2024

Customer Success Associate Manager

Taipei City, Taiwan

§ Implemented Zendesk Sell as CRM system across regional offices for CS Team to streamline sales funnel and enhance customer experience. Handled coordination and communication between stakeholders to ensure smooth implementation.§ In charge of sales functions including upselling and cross-selling. Created workbook to equip team with selling and objection.

Mar 2021 - May 2022

Customer Care Manager

Taipei City, Taiwan

§ Handled cross-platform customer inquiries by collaboration with tech team to solve issues and provide accurate and timely response. On a monthly basis, consolidated and analyzed inbounds collected for feature/product development purpose. § Liaised with global sales teams in Los Angeles, Thailand, Brazil, and India as well as product team in Taipei to.

Jun 2018 - Feb 2020

Trade Marketing Executive

Taipei

§ Researched local travel industry trend and market intelligence on monthly basis to report to HQ in Hong Kong for forecasting and future quarter business planning. § Worked with local major travel agencies on promoting MICE group to Hong Kong, hosted workshops to promote up-to-date MICE offering by HKTB. § Collaborated with major travel agencies and.

Aug 2017 - Jan 2018

Account Coordinator

Taipei City, Taiwan

§ Onboarded new hotel clients by conducting onsite/online training sessions introducing the platform (SaaS) and advising ways to best leverage the system for their business. Managed system instruction manual for clients regarding product usage and regular post sales feature updates.§ Contact point for hotel clients to collect feedback and data for product.

Mar 2013 - May 2017

International Affairs Officer

Taoyuan

§ Administered scholarship and exchange programs for international students and managed sister school related affairs. § Arranged semester class schedules for all years in coordination with foreign professors and conducted daily inter-office affairs communication. § Translated unofficial documents for international students from Chinese to English and.

Jul 2011 - Aug 2012
Team & coworkers

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1 education record

Kurt Chen education

FAQ

Frequently asked questions about Kurt Chen

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What company does Kurt Chen work for?

Kurt Chen works for LanguageLine Solutions.

What is Kurt Chen's role at LanguageLine Solutions?

Kurt Chen is listed as Medical Interpreter at LanguageLine Solutions.

Where is Kurt Chen based?

Kurt Chen is based in Taipei, Taipei City, Taiwan, Province Of China while working with LanguageLine Solutions.

What companies has Kurt Chen worked for?

Kurt Chen has worked for Languageline Solutions, Forma, Snapask, Escapex, and Hong Kong Tourism Board.

Who are Kurt Chen's colleagues at LanguageLine Solutions?

Kurt Chen's colleagues at LanguageLine Solutions include Laura Rodriguez, Andrea Loya Parada, Fabiola Font, Jennifer Burgos, and Beira Pachuca.

How can I contact Kurt Chen?

You can use AeroLeads to view verified contact signals for Kurt Chen at LanguageLine Solutions, including work email, phone, and LinkedIn data when available.

What schools did Kurt Chen attend?

Kurt Chen holds Bachelor'S Degree, English Language And Literature, General from Shih Hsin University.

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